Outpatient Clinical Supervisor

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

• The voice of our children and families always comes first
• Relationships matter and our differences make us stronger
• We take great joy in service to others
• Our families and our communities deserve our very best

Canopy has been recognized as a Great Place to Work® for the fifth consecutive year and is one of only nine companies in Mississippi to earn this certification for 2025–2026. At Canopy, employees are committed to fostering a healthy workplace culture built on trust and driven by a shared mission: helping children thrive and empowering families to overcome extraordinary challenges.

We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to:

• Competitive Compensation
• 403b Retirement Plan with Match
• Medical, Dental, Vision Insurance
• PTO/Vacation
• Employee Wellness Program and Counseling Services

• Responsible for the practice standards of the Behavioral Health Clinics across the state.
• The Outpatient Clinical Supervisor is responsible providing clinical and administrative supervisory support to Outpatient Lead Therapists and Outpatient Therapists when no Lead is in place.
• The Outpatient Clinical Director oversees clinical staff implementing outpatient services, ensuring quality care and fidelity to an evidenced-based practice model.
• Plans and organizes implementation of evidenced based assessment and services, standardization of day-to-day operations, staff training, outcomes measurement, and development, program policies and procedures.
• This position will also collaborate with state and local personnel and other state agencies as appropriate.
• This position assures that the program meets all state, federal and organization guidelines and regulations.

• →Maintain program accreditation, certification and licensure in coordination with the Division Director of Behavioral Health Solutions and as outlined by DMH. 
• →Responsible for on-site compliance reviews, audits, or certification reviews from regulatory authorities for Outpatient Services in coordination with the Division Director of Behavioral Health Solutions.
• →Implement organization policy, procedures and plans in coordination with the Division Director of Behavioral Health Solutions assuring the effective and consistent operation of the Outpatient Clinic.
• →Assist in review of policies and procedures at least once annually, assuring the effective operation of the Outpatient Services in coordination with the Division Director of Behavioral Health Solutions.
• →Assist in program evaluation and continuous quality improvement in coordination with the Senior Director of Quality Management and Division Director of Behavioral Health Solutions
• →Assures on call rotation for crisis management services
• →Is available for consultation with on call therapist in emergent situations
• →Ensures timely reporting for DMH
• →Conduct community outreach/marketing as needed
• →Maintain annual training and compliance requirements

• Assist in reviewing current program designs and modifications as necessary
• Assures integrity of child/youth records and personal data
• Assists in establishing and maintaining procedures regarding child/youth confidentiality as needed
• Conduct internal audits to assure compliance with regulatory authorities and quality practice as appropriate
• Conduct case reviews to assure quality of practice, treatment and services
• Coordinate staff development and training with the Behavioral Health Division Director and the Director of Training
• Oversee the following programmatic processes: assessment/evaluation, individualized service planning, clinical interventions and discharge planning
• Provide individual and group supervision to Lead Therapists and Outpatient Therapists (as needed) to ensure quality practice and service delivery in consultation with the Division Director of Behavioral Health Solutions
• Provides staff and Canopy management with data driven reporting that drives programmatic and individual improvements
• Available for case consultation as needed for the clinical staff
• Monitors caseloads and schedules clients in ensure active clients are being seen or discharged in a timely manner

• Maintains a smooth flow of SDA in all three clinics, ensuring that all intakes are covered and families are not waiting longer than 30 minutes after completing paperwork to see a therapist
• Ensures a quality, professional, and warm experience for youth and families served in the Outpatient Behavioral Health Clinics and call detractors on the Customer Gauge surveys to explore ways for continued improvement
• In coordination with the Division Director of Behavioral Health Solutions, is responsible for location/site management which includes but is not limited to managing lease, office space, grounds, and environment of care
• Responsible for managing the Behavioral Health Clinics budget in coordination with Division Director of Behavioral Health Solution
• Ensures all documentation is complete and fully signed before billing departments closes each month so that all revenue can be collected
• Collaborates with the compliance team on internal documentation audits, re-training Outpatient Therapists in documentation standards and implementing corrective action plans as needed
• Responsible for posting positions, interviewing, on-boarding, and when necessary separating in consultation with the  Division Director of Behavioral Health Solutions and Human Resources
• Manage Eleos licenses for Outpatient Therapists and collaborate with Eleos team as needed for updates and improvements
• Responsible for monitoring and managing the Behavioral Health Clinic’s KPI expectations with Division Director of Behavioral Health Solutions
• Organizes and plans staff engagement to improve retention in the clinics
• Assure adequate staff coverage following organization and regulatory guidelines
• Attend supervision with Division Director of Behavioral Health Solutions bi-weekly
• Perform 90 day and annual evaluations on all direct employees under supervision
• Approve time sheets for all direct employees under supervision on a bi-weekly basis
• Provides monthly cascade meeting to all clinic staff
• Aids in the development and evaluation of Clinic KPI’s
• Ensure the proper credentials of all Outpatient Therapists and Lead Therapists are maintained
• Schedule and assure coverage for crisis phone and Same Day Access (SDA)
• Prepare reports as required
• Maintain professional licensure and present proof of license renewal
• Performs other duties as required

• Master’s degree required in Social Work, Counseling, or related field (or higher) and at least Four years (4) years of experience working with children with serious emotional disturbance (SED) and their families, and a minimum of one (1) year clinical supervisory experience preferably in a community based behavioral health setting.
• Mississippi professional license in mental health field is required (LPC, LCSW or Licensed Psychologist). An LPC-S or LCSW-S is preferred.
• The Outpatient Clinical Supervisor must possess strong organizational and leadership skills and be able to work well within a complex system of care model.
• The Outpatient Clinical Supervisor must demonstrate competence in management and administration of a broad array of behavioral health services with diverse staff.
• Must be at least 21 years of age, have a valid Mississippi driver’s license, a good driving record, proof of legally appropriate auto liability insurance, and must be willing to use personal vehicle for organization business.
• The Outpatient Clinical Supervisor should also be familiar with trauma informed care and data collection and conducting performance improvement projects