Managing Principal Consultant – Life & Pensions

We are looking for a Managing Principal Consultant with deep Life & Pensions expertise to support and deliver high-impact projects for our UK clients. This role blends strategic leadership, delivery, and hands-on consulting across digital transformation, data, regulatory change, customer transformation, and AI-enabled business transformation. You'll collaborate closely with clients and internal teams to align business and technology priorities while helping expand Capco's Life & Pensions consulting practice. You'll also encourage the responsible use of approved AI tools and AI-enabled workflows to improve delivery quality, accelerate insight, and enhance client outcomes, applying appropriate human judgement and governance throughout.

• →Deliver complex change and transformation programmes across the Life & Pensions sector, using AI-enabled approaches where appropriate to improve efficiency, insight, and delivery quality.
• →Support initiatives across digital transformation, customer experience, data, regulatory change, AI, and agile ways of working.
• →Engage senior client stakeholders, coordinate multidisciplinary teams, and ensure successful value delivery, embedding responsible AI practices and appropriate governance throughout delivery.
• →Support business development activities, contributing to client growth and account development, including identifying opportunities where AI can create measurable business value.
• →Build trusted partnerships with clients, vendors, and internal stakeholders across business and technology domains, encouraging practical adoption of AI-enabled ways of working aligned to client objectives.

• Proven experience of consultancy within the Life & Pensions sector.
• Strong track record delivering large-scale transformation programmes and complex change initiatives.
• Deep knowledge of Life & Pensions operations, including policy administration, customer servicing, digital enablement, data governance, target operating model design, and an understanding of how AI can enhance business and technology transformation.
• Excellent stakeholder management, influencing, and relationship-building skills, with the ability to support senior leaders in the responsible adoption of AI where appropriate.
• Experience of generating revenue within a consulting environment, while developing and managing senior client relationships, along with curiosity to explore approved AI tools and automation to improve delivery, productivity, and insight.

• Experience supporting agile transformation initiatives and product ownership.
• Strong knowledge of UK Life & Pensions regulation and change programmes, including awareness of AI governance and regulatory considerations.
• Experience designing and implementing target operating models that incorporate AI-enabled capabilities where appropriate.
• An established professional network with experience developing new client opportunities within the Life & Pensions market.
• Experience using or advising on AI (including Generative AI or Agentic AI), automation, or AI-enabled workflows within Financial Services organisations.

We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we'll be happy to help.

We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

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