Sr. Director Product Management

At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since. Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high tech company, a scientific laboratory, and a well recognized brand all in one. We are a passionate and entrepreneurial team with heart, a team that embraces bold ideas, fosters collaboration, and delivers world class products and services impacting over 65 million customer accounts. 

Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple – bring ingenuity, simplicity and humanity to an industry ripe for change. 

Capital One Software in India is looking for senior product leadership to spearhead our foray into the next generation of Capital One Software in an AI native world. This role involves working backwards from customers, working with product leaders to define the precise problem we are solving, and leading Engineering teams to build impactful products that delight customers. The role encompasses recruiting, developing, and motivating an exceptional team that is drawn from elite campuses in India and abroad, and focused on our mission to develop world class data products.

• You’ll deeply immerse yourself in knowing your internal and/or external customer(s) needs to reimagine and innovate product solutions. 

• You’ll be challenged to discover customer needs and inspire innovative solutions or products in light of industry trends, emerging technologies and business and customer insights.

• You’ll be the leader to develop a compelling portfolio or product vision for our organization to deliver capabilities that empower differentiated customer experiences and deliver breakthrough business value. 

• You’ll lead a team that translates vision into strategic product roadmaps with an agile delivery approach in partnership with Tech while managing cyber, operational and/or regulatory risks.

• You’ll partner with Technology leaders to influence end state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems.

• You’ll be responsible for making technology investments decisions by assessing opportunities for reusing Enterprise solutions or for and building new ones with extensibility & enterprise scalability in mind. 

• You’ll influence a broad set of senior executives across the enterprise and your organization who are stakeholders or delivery partners to successfully deliver on your portfolio/product vision.

• You’ll establish a long term product portfolio strategy, informed by customer and business needs, to gain alignment, secure resources and overcome impediments. 

• You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy.

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  Develop and communicate the product vision and strategy for your area of responsibility.

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  Partner with business and technology leadership to align on prioritization of key problems to be solved to maximize business and customer outcomes. 

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  Collaborate with teams in India and USA to drive alignment with different teams working on the platform.

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  Incorporate design thinking and analytics to inform product design.

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  Responsible for a team of directly reporting product managers.

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  Maintain a healthy backlog of work and play a critical role in many agile ceremonies.

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  Support the team with escalation and resolution of impediments.

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  Serve as the connection between customers, Capital One’s mission, and your team.

• Bachelor’s degree in Information Technology or Computer Science

• At least 16 years of experience, with a focus on product management across software engineering or machine learning products

• At least 8 years of experience in digital product management 

• At least 5 years of experience in people management 

• At least 5 years of experience leading multiple teams within an agile environment 

• At least 3 years of experience managing other managers including talent development, performance management, team building and succession planning 

• Master’s degree in Information Technology or Computer Science or MBA 

• 8+ years of experience in Agile product management 

• 8+ years of experience translating business strategy and analysis into actionable platforms

• 5+ years of hands on experience guiding the product direction or development of machine learning powered platforms or applications 

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).