Activities Coordinator

The Activities Coordinator assesses, plans, implements, and evaluates programs for guests' activities, which are multi-faceted to meet the guests' functional needs and reflect the interests of guests.

• →Responsibilities listed may not apply to all locations
• →Designs and implements resort activities for all resort guests
• →Maintains and balances operational expenses for the department
• →Designs and implements special events for holidays and other occasions
• →Coordinates special projects and events with off-site vendors and attractions
• →Publishes and designs weekly activities calendar
• →Purchases and maintains sports equipment and gaming library
• →Provides quality control of recreational areas, including basketball courts, tennis courts, pool areas, and children’s playground
• →Provides follow-up reports to management with regard to special projects and responsibilities
• →Assists in the planning of employee-related functions within the workplace
• →Supervises and trains staff where necessary
• →Provides exemplary guest service to all owners, exchangers and resort guests
• →Uses and maintains all office equipment (i.e.,computers, color laser printers, fax machines, digital cameras, and scanners)
• →Complies with all Company policies and procedures
• →Performs all other related duties and projects as assigned by immediate supervisor

Education, Essential Training / Certifications, and Experience:

• High school diploma or GED required (some college preferred)
• Minimum one year of experience in guest service/retail
• Minimum one year of recreational activities experience
• Timeshare experience a plus

Skills, Knowledge, and Abilities:

• Good communication and interpersonal skills
• Ability to motivate guest to engage in activities
• Ability to perform multi-task functions in coordination with management
• Proven leadership skills
• Ability to manage, direct and complete assigned duties as directed by immediate supervisor
• Ability to process and resolve guest requests
• Skilled in the use of computer programs such as Microsoft Publisher, Word, Excel, Outlook, and FrontPage
• Ability to stand or sit for 10-hour shift
• Ability to exercise patience and understanding with adults and children
• Outgoing personality and positive attitude
• Flexible schedule, ability to work evenings, weekends and holidays

Shift: Additional hours may be necessary based on the number of guests and to cover shifts, flexible schedule a must

• Regular Hours and Weekend

Travel:

• None