Business Intelligence Analyst II

We are looking for an ambitious, curious leader to serve as a Business Intelligence Analyst II on the Business Operations team to turn data into meaningful insights that drive smarter decisions, improve operations, and support AAA Life’s growth.

Our mission is to provide these services for as many people as we can. To achieve that, we need to continue to grow and evolve. We need to boldly embrace innovation and technology, and your leadership will help us deliver on our mission together and achieve our transformation. At AAA Life, empathy and progress go hand in hand, creating a culture where bright ideas flourish and meaningful impact grows. If you are drawn to an environment that values purpose as much as potential, we invite you to join us. Because here, being there for people isn’t just a promise—it is our driving force.

The Business Intelligence Analyst II helps AAA Life Insurance make informed business and operational decisions through data analysis, reporting, and business insights. This role partners with business stakeholders to understand reporting needs, analyze operational performance, identify trends, and develop solutions that support strategic and operational objectives.

This position works closely with internal teams and customers in the areas of operational and financial analysis. It requires strong analytical skills, technical aptitude, attention to detail, and effective communication skills. The ideal candidate is curious, results-oriented, and passionate about leveraging data to solve business problems and improve processes. Responsibilities include analyzing data, developing reports and dashboards, supporting business initiatives with actionable insights, and contributing to the design and enhancement of data solutions that provide accurate and meaningful information to decision makers.

• →Access, analyze, and interpret data from multiple sources to develop reports, dashboards, and ad hoc analyses that support business and operational decision making.
• →Monitor and evaluate operational performance metrics, identify trends, and recommend opportunities for process improvement and increased efficiency.
• →Create, maintain, and enhance Power BI reports and dashboards that translate complex data into meaningful and actionable insights for business users.
• →Partner with business stakeholders to gather requirements, define reporting needs, and deliver solutions that address business objectives.
• →Conduct analyses of business processes, operational performance, and key metrics to support department initiatives and strategic goals.
• →Support the development and maintenance of automated reporting and data processes that improve consistency, accuracy, and efficiency.
• →Present findings and recommendations to business partners and department leadership in a clear and concise manner.
• →Assist in identifying opportunities to improve business outcomes through data-driven decision making and process improvements.
• →Participate in data governance and data stewardship activities by helping define, document, and maintain key performance indicators, metrics, and reporting standards.
• →Collaborate with cross-functional teams to support ongoing reporting, analytics, and data transformation initiatives.
• →Perform quality assurance and validation activities to ensure the accuracy and reliability of reports, dashboards, and analytical outputs.
• →Maintain documentation related to reporting processes, data sources, business rules, and analytical methodologies.
• →Stay current on analytics tools, reporting technologies, and industry best practices to continuously improve capabilities and effectiveness.

• Achieves Results/Has Bias for Action: Demonstrates accountability for delivering high-quality work within established timelines. Takes initiative to solve problems, follows through on commitments, and effectively manages multiple priorities with moderate supervision.
• Customer Focus: Understands the needs of internal and external customers and delivers solutions that support their objectives. Builds credibility by providing accurate, timely, and actionable information.
• Uses Effective Communication Skills: Communicates clearly, concisely, and professionally with technical and non-technical audiences. Effectively presents analytical findings and recommendations to business stakeholders.
• Relationship Building: Develops productive working relationships across teams and departments. Collaborates effectively with colleagues and business partners to achieve shared goals.
• Business Acumen: Demonstrates a growing understanding of business operations, organizational goals, and performance drivers. Applies business knowledge to interpret data and provide relevant insights.
• Technical/Professional Skills: Possesses strong analytical and reporting skills and demonstrates proficiency with business intelligence tools and technologies. Continuously expands technical capabilities and applies best practices to analytical work.
• Creativity and Innovation: Identifies opportunities for improvement and contributes ideas for enhancing processes, reports, dashboards, and analytical approaches. Uses critical thinking to solve business problems.
• Attention to Detail: Produces accurate, reliable work by carefully validating data, reports, and analyses. Demonstrates strong organizational skills and commitment to quality.

• Bachelor's degree in Business, Finance, Economics, Statistics, Mathematics, Computer Science, Information Systems, or a related field.
• At least 2 years of experience analyzing and interpreting data and communicating insights to business stakeholders.
• Experience developing reports, dashboards, and visualizations using business intelligence tools such as Power BI.
• Strong proficiency with Microsoft Excel, including advanced formulas, pivot tables, and data analysis techniques.
• Experience working with large datasets and combining information from multiple data sources.
• Demonstrated ability to communicate analytical findings effectively to both technical and non-technical audiences.

• Work Solution: Hybrid (non-regular cadence) or Remote (USA)

• Hybrid or remote work environment that promotes work-life balance
• Comprehensive medical, dental, and vision coverage starting from your first day
• Employer 401k match and employer contribution to a pension plan
• Generous PTO and paid parental leave to support your family needs
• Various associate resource groups and community involvement initiatives

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.