Billing Specialist

We are seeking a detail-oriented Patient Billing Specialist to join our Business Office team. This role is responsible for insurance and patient billing, payment posting, accounts receivable follow-up, and maintaining accurate patient account records to support timely reimbursement and cash flow. 

About Us:

Village Behavioral Health is a Joint Commission Gold Seal Accredited™ treatment center that offers a full spectrum of treatment options to address chemical dependency and behavioral health disorders in children ages 8-12 and adolescents ages 13-17. The Village is located in Louisville, TN, near Knoxville. Village Behavioral Health’s mission is to provide adolescents a standard of excellence in mental health and addiction treatment. We aspire to provide a setting where youths receive therapeutic care which will empower them to develop hope and direction in a supportive, caring, and compassionate environment. The Village Behavioral Health team is made up of caring, compassionate behavioral health professionals. Every member of our team strives toward the unified goal of making Village Behavioral Health synonymous with excellent care for troubled children and an unmatched commitment to families and our communities.The goal of treatment at Village Behavioral Health is to achieve lasting change in an adolescent’s behaviors. Village Behavioral Health promotes the development of self-restraint, respect for authority, a healthy sense of self as part of a group or community, tolerance for tension or frustration, independence, and an ability to relate to others.

• →Process and submit insurance and patient bills to maximize reimbursement. 

• →Accurately enter charges, payments, adjustments, and other account transactions. 

• →Follow up with insurance companies on submitted claims to ensure timely payment. 

• →Perform electronic billing and claims submission. 

• →Post cash receipts, adjustments, and maintain patient account records. 

• →Prepare bank deposits and record accounts receivable and miscellaneous cash. 

• →Balance accounts receivable and maintain supporting reports in accordance with department policies. 

• →Contact insurance companies and guarantors regarding outstanding balances and payment status. 

• →Perform other duties as assigned. 

• High school diploma or equivalent required. 

• Minimum of 3 years of business office experience, preferably in a hospital or medical office setting. 

• Knowledge of medical billing, accounts receivable, payment posting, and insurance follow-up. 

• Strong data entry, organizational, and attention-to-detail skills. 

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment. 

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHMKT

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