Sr Business Systems Analyst- onsite in Pittsburgh, PA (CANDIDATES MUST LIVE IN PITTSBURGH)

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Business Systems AnalystBusiness Analysis & Process

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Quick Summary

Requirements Summary

objects and fields, page layouts, flows, validation rules, permission sets, r

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Business Systems AnalystBusiness Analysis & Process

Location: Onsite in Pittsburgh, PA (CANDIDATES MUST LIVE IN PITTSBURGH)

Job Type: Full Time/Permanent

Work Authorization: No Sponsorship

The A.C.Coy Company has an immediate need for a Sr Business Systems Analyst for a full time role. Qualified candidates will own the development and integration of in-house ERP system. This role maintains a shared understanding of how systems and processes fit together, with engineering accountable for technical architecture and custom development.

Responsibilities

~2 min read

→Work with stakeholders and internal consultants/development team to integrate CRM/ERP system into a central CRM/ERP system
→Business analysis, Salesforce administration, functional solution design, and delivery coordination
→Own the internal business systems, and drive development and integration for a single source ERP system conversations that keep it realisticWork with leadership to define where core business records should be stored
→Work with internal consultants and development team
→Serve as the primary business systems liaison for all internal business units
→Map current workflows across departments, identify gaps in the systems which would slow down the business, and help to redesign those processes before they are automated
→Translate business problems into clear requirements, user stories, process flows, acceptance criteria, and adoption plans that engineering and consultants can execute
→Facilitate decisions among stakeholders with competing needs and keep them aligned through delivery
→Serve as the functional owner of the internal ERP system to ensure consistent standards for fields, objects, stages, routing, ownership, and reporting
→Perform admin-level configuration directly: objects and fields, page layouts, flows, validation rules, permission sets, reports and dashboards
→Partner with engineering and consultants on platform, website, and data integrations
→Own business requirements, functional solution design, and acceptance criteria; partner with engineering on technical feasibility, architecture, and implementation
→Scope, brief, and manage consultants and integration partners; review their designs and deliverables
→Run projects end to end: scope, timeline, testing (UAT), training, rollout, and post-launch adoption
→Establish and maintain documentation of business processes, system designs, and data definitions
→Drive user adoption through training, and communication

Requirements

~1 min read

Education: Bachelor Degree required

7-10 years of experience with:
- Business Systems Analysis
- CRM/ERP Administration- preferably with Salesforce
  - solution design
  - data modeling
  - permission sets
  - dashboards
  - reporting
  - validation rules
- Business Process Improvements
- Gathering requirements across all internal and external business units/stakeholders
  - reading designs
  - understanding code
  - recognizing gaps and providing a solution and owning it- not looking for someone to delegate
  - Using AI/LLM tools to help improve analysis, automation of manual documents, documentation, workflows