General Manager

We're seeking a dynamic, results-oriented General Manager to lead one of the most respected and well-established home services brands in the greater Kansas City market. This is an opportunity to take ownership of a business with a strong reputation, talented team, and significant growth potential while leveraging the resources, support, and best practices of Apex Service Partners.

The General Manager will oversee all aspects of day-to-day operations, drive financial performance, develop leaders, and foster a culture centered on employee engagement and customer excellence. With full P&L responsibility, this role will lead strategic, financial, and operational initiatives designed to accelerate growth, enhance performance, and maintain the brand's position as a market leader.

This is an ideal opportunity for a proven operator who enjoys building teams, driving results, and creating lasting impact within both the business and the community it serves.

• →Lead the overall performance of the business with accountability for revenue growth, profitability, operational excellence, and customer satisfaction.
• →Develop and execute strategic plans to improve key performance metrics, employee retention, memberships, and customer experience.
• →Deliver a "gold standard" of service through effective training, accountability, coaching, and data-driven decision making.
• →Build, develop, and inspire a high-performing leadership team while creating clear succession plans across the organization.
• →Foster a culture focused on purpose, accountability, collaboration, and continuous improvement.
• →Maintain full ownership of the business's financial performance, including budgeting, forecasting, and P&L management.
• →Partner with Apex leadership to identify and execute growth initiatives, including market expansion opportunities.
• →Serve as a visible, hands-on leader committed to supporting employees, customers, and the local community.
• →Drive employee engagement, retention, and career development efforts that create long-term opportunities for team members.

• 8+ years of leadership experience with responsibility for managing teams and delivering business results.
• Experience leading multi-functional teams in home services, construction, skilled trades, field services, retail, distribution, or similar operational environments.
• Direct P&L ownership and accountability strongly preferred.
• Strong financial, operational, and strategic business acumen.
• Proven ability to lead through influence, inspire followership, and develop future leaders.
• Excellent communication, team-building, and organizational skills.
• Ability to analyze data, identify opportunities, solve complex problems, and execute effectively.
• MBA preferred or equivalent combination of education and experience.
• Deep respect for the skilled trades and the people who make these businesses successful.

• Embrace a Growth Mindset
• Stay Scrappy, Have Fun
• Improve Through Collaboration
• Be Fact-Based & Metric-Driven