Behavioral Health Intake Coordinator

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Patient Access RepresentativeHealthcare Non-Clinical

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Quick Summary

Requirements Summary

Bachelor's Degree in Psychology, Social Work, or a Human Services-related field required. Master's Degree in Psychology, Social Work, or a Human Services-related field preferred.

Technical Tools

Patient Access RepresentativeHealthcare Non-Clinical

The Behavioral Health Intake Coordinator will work within the ARH Command Call Center to help direct inpatient psychiatric admissions across the system.

Responsibilities

~1 min read

→Working with ARH Inpatient Psychiatry leadership to keep an up-to-date census across all of ARH’s inpatient Psychiatry beds
→Field calls from local Community Mental Health Center (CMHC) partners, gathering intake information on possible inpatient admissions.
→Communicates general medical clearance guidelines to CMHC and referring hospital, if needed
→Relay intake information from the CMHC’s to the attending/admitting physician so that a final admission decision can be made.
→Communicate with the CMHC, the admission decision and notify local unit of admission
→Confirms appropriate legal paperwork has been sent to Command to initiate/complete the involuntary admission.
→Send out twice-daily census updates, to key stakeholders throughout ARH and the local community.
→Perform all other duties as assigned

Requirements

~1 min read

Bachelor's Degree in Psychology, Social Work, or a Human Services-related field required.
Master's Degree in Psychology, Social Work, or a Human Services-related field preferred.

One (1) to three (3) years of behavioral health experience strongly preferred.

No licensure or certification requirements specified.

Ability to communicate effectively and document information accurately.
Ability to interact efficiently and professionally with a wide variety of individuals.
Knowledge of basic medical terminology preferred.
Basic computer skills preferred.
Ability to move or lift patients and equipment as required.
Ability to work independently within established guidelines.
Ability to communicate effectively in English, both verbally and in writing.
Ability to work flexible schedules and hours.
Ability to work effectively with adults experiencing mental health disorders and/or co-occurring substance use disorders.
Strong interpersonal, organizational, and problem-solving skills.
Ability to maintain confidentiality and professional boundaries in a behavioral health setting.