Program Services Business Analyst

 

 

• →Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
• →Internal mobility opportunities
• →Visibility to senior leaders and partnership with cross functional teams
• →Opportunity to impact change
• →Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

• Lead ongoing reviews of business processes and proposal/development of optimization strategies.
• Gather and document data management risks and needs of the business to investigate and propose solutions with business case rationale.
• Construct workflow charts and diagrams; studying business process and system capabilities.
• Gathers job specifications and business rules, and technical deliverables by directly interfacing with the business stakeholders upfront, then regroup to recommend solutions, and assist in the implementation and user training for roll-out of any new solutions.
• Translate stakeholder business requirements to technical documentation for implementation
• Responsible for supporting the business stakeholders in creating detailed reports to support business operations relating to projects, financial management, KPI’s and forecasting.
• Maintain current documentation as required for business continuity and management, including but not limited to data formats, requirements, specifications, project requests, project plans and related information.
• Directly assist with automation and/or digital transformation initiatives
• Ensure coordination with the IT team, compliance with corporate standards and procedures and manages any statement of work documents
• Responsible for participating with the business stakeholders in the management of any external vendor solutions or development resources related to proposed solutions.
• Projects, as assigned

• Bachelor’s Degree in IT or Business field required (programming or computer science fields preferred)
• 5+ years experience working as a Business Analyst and/or Project Manager.
• Basic insurance industry (financial services or healthcare experience preferred) experience and knowledge or a demonstrated aptitude to learn the detailed nuances of the business needs and operations.
• Ability to forge strong relationships, engage with cross functional business stakeholders and partner with them to develop solutions to support current future business operations and growth, by engaging and facilitating a team atmosphere to solve technical and business challenges.
• Critical thinking skills for problem solving, including the ability to look at a problem using a “big picture” approach and consider multiple options.
• Ability to deliver effective solutions that provide tangible benefits within short timeframes.
• Excellent interpersonal, communication, time management, and organizational skills including excellent oral and written communication skills.
• Ability to plan, organize, and prioritize multiple projects independently to meet deadlines and complete tasks in an accurate manner within a fast-paced environment.
• Advanced proficiency with Microsoft Office suite ncluding Word, Excel, and Outlook. 

• Experience with workflow platforms such as Power Apps, a plus.
• Solid understanding of database, SQL and XML SQL or Business Intelligence (BI) platforms, such as Power BI experience preferred.
• CRM experience preferred (Salesforce, Dynamics, Applied Epic).

We do not accept any unsolicited resumes from external recruiting agencies or firms. Only solicited resumes/candidate profiles that are submitted by a Berkley Preferred Agency Partner that have been requested by Berkley Internal Recruiting to engage in a particular search will be subject to the payment of Agency fees as defined in the formal agency agreement. Any unsolicited resumes/candidate profiles are not subject to payment of the agency fees The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: • Base Salary Range: $75,000 - $95,000 • Eligible to participate in annual discretionary bonus. • Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship not Offered for this Role