Audit Specialist - Riverview, FL

This role is responsible to audit freight bills that are over five dollars in variance causing a negative margin. The importance of this is to make sure customers are getting accurate invoices and that carrier have the right documentation to be able to support these increases.

• →Audit invoices for any changes that occurred after the shipment was received from carrier
• →Send invoice variances to the correct charge queue. (Carrier, BG, and Customer)
• →Make sure carrier has supporting documents for increased charges to our customers.
• →Must be able to communicate between Carrier, BG, and Customer teams.
• →Must be able to understand customer contracts and carrier rules tariff.
• →Responsible for working Return queue and initials after shipment returns for documents queue
• →Audit Blue Ship daily
• →Providing short and to the point notes to Customer, Carrier, and BG teams so teams will be able to understand what needs to be done to get invoice corrected.

• Minimum high school diploma required. Some college preferred but not required
• Previous Billing and/or Customer Service experience required
• Logistics industry experience preferred but not required
• Must have excellent communication skills, written and verbal
• Must have the ability to read, analyze and interpret documents, technical procedures or company memos
• Ability to calculate figures and amounts such as proportions, percentages, area, volume and density
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form. Understand and recognize consistent trends.
• Be proficient in internet software, Microsoft Word, Outlook and strong Excel ability.