VP, Sales - Provider

Carenet Health is a San Antonio based healthcare engagement company, and we are growing fast.  For more than 30 years we have helped health plans, health systems and healthcare companies engage their members and patients at every step of their journey.  Today we serve more than 500 clients, we have grown 500%, and we have delivered 18 straight years of profitability.  We operate multiple nearshore and offshore locations alongside our U.S. teams.  Our services span member and patient engagement, contact center and BPO services, clinical support and nurse advice, telehealth, advocacy and navigation, patient access and scheduling, and digital and AI-enabled engagement.  With Invene and Orbita now part of Carenet, we also bring healthcare data, AI and conversational technology to the table.

We are growing.  2027 is a step change for Carenet, and we are adding executive sales talent who open doors and keep opening them.  We are making a real investment in this role, and in you.  In return, we are looking for the best talent in the industry: sellers who build relationships every day.  This role owns new logo and expansion growth with health systems and provider organizations.

You will not be selling alone.  Carenet has invested heavily in building a growth engine around every seller.

• Marketing: A dedicated Marketing team, a refreshed brand and website, targeted campaigns and a calendar of industry events, all built to put you in front of the right buyers.
• Sales Development: An SDR team that works with you 1:1 and provides outbound calling support on your accounts, with an expectation of at least 2 net new meetings per week on your calendar.
• Deal support: Sales Engineering, executive sponsorship and a Deal Desk that helps you shape and win large pursuits.

You already know the people who run patient access and patient experience at health systems.  You have relationships with Chief Patient Experience Officers, VPs of Patient Access, revenue cycle leaders, CNOs, CMOs, Chief Digital Officers and population health leaders at health systems, physician groups and specialty organizations.  These are people who see you as a leader and a champion of their business.

You have grit.  You keep going through a long and demanding sales journey.  You are always on offense: you build your own pipeline, you do not wait for leads, and you bring the next idea to the client before they ask.  You are intellectually curious.  You learn the client's business, the market and our solutions deeply enough to have a different conversation than everyone else in their inbox.  You take ownership of your number and your word.  You are a trusted advisor.

• →Build and execute a territory plan across health systems, hospitals, physician groups, specialty practices, ambulatory surgery centers and MSOs.
• →Open new logos and expand within existing provider clients.
• →Build multi-threaded executive relationships, become the partner a health system calls before an RFP exists, and build account strategies for large clients.
• →Sell patient access and scheduling (including InQuicker), centralized scheduling, 24/7 nurse advice and triage, after-hours coverage, physician referral, post-discharge follow-up, patient concierge and digital front door and EHR patient portal support.
• →Use low-cost entry points to land, then expand across the patient journey.
• →Bring deals to Deal Desk early and shape the win strategy with the executive team.
• →Work with your SDR, Marketing and Sales Engineering to build pipeline through targeted campaigns and events.
• →Keep Salesforce and HubSpot current and forecast accurately every week.

• Bookings (ACV) against an annual quota, set each year
• Qualified pipeline created and coverage against your number
• Executive meetings held with decision makers
• Forecast accuracy and pipeline hygiene in Salesforce and HubSpot
• Growth of your relationships into multi-threaded account relationships

• 7+ years of sales to health systems and provider organizations, with patient access, contact center, nurse triage or digital health solutions preferred
• Experience selling to both clinical and operational leaders
• Working knowledge of patient access, revenue cycle and EHR workflows (Epic preferred)
• Bachelor's degree or equivalent experience
• A track record of exceeding quota, with results you can show
• Comfort running complex, multi-stakeholder sales cycles, including RFPs
• Fluency with Salesforce, HubSpot and LinkedIn Sales Navigator, or the ability to get there fast

Our process looks at the whole picture: your talent, experience, network, relationships and account leadership.  In your second interview, bring a written network plan: 25 named relationships at organizations in this segment, their title, how you know them, and how you would turn each into a first meeting.  We will walk through it together.  It tells us more than a resume.

Carenet Health is an equal opportunity employer.