Quality & Governance Lead

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Quick Summary

Key Responsibilities

Driving Quality and Performance Excellence: We are looking for someone who can build relationships with staff and has great coaching and training experience to improve quality and performance.

Requirements Summary

This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately,

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At Change Grow Live, we believe that every person deserves access to high-quality, compassionate and effective support.

Behind every successful recovery journey is a service that is constantly learning, improving and striving for excellence.

We're looking for a Quality & Governance Lead to help shape the future of our Camden service—driving quality, strengthening governance and ensuring that every person who accesses our service receives the best possible support.

This is a role for someone who is curious, analytical and passionate about improving outcomes. Someone who can turn insight into action, challenge constructively, and support teams to continuously develop their practice.

Quality isn't just about compliance.

It's about creating services that are safer, more effective and more responsive to the needs of the people we support.

As Quality & Governance Lead, you'll play a pivotal role in helping our Camden service achieve and maintain the highest standards of delivery. You'll lead audits, reviews and governance activity, identify opportunities for improvement and work alongside managers and practitioners to embed learning and best practice across the service.

You'll influence how we learn from incidents, strengthen professional practice and build a culture where quality improvement is everyone's responsibility.

About the Role

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Proven Experience: Experience in governance, quality management, or performance monitoring within a health or social care setting.
Quality Improvement Expertise: A passion for continuous improvement, with experience in creating and implementing quality improvement plans, audits, and reviews.
Strong Leadership Skills: Experience managing and developing teams, helping staff gain the skills and confidence to deliver impactful interventions for diverse groups, including those with co-occurring conditions.
Commitment to Learning & Development: A proactive approach in self-development, as well as supporting the growth and development of the team. This role will help shape the team’s capabilities and ensure that all team members are equipped with the knowledge and skills needed to succeed.
Adaptability and Flexibility: The role will involve working across different operational sites. The successful candidate will need to be flexible and adaptable to changing needs, while still delivering the best possible service.

What We Offer

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✓Impactful Work: Your work will directly improve the lives of individuals seeking to achieve recovery, helping them take the first step toward a healthier future.

✓Collaborative and Supportive Team: You’ll work alongside a passionate team who are committed to making a difference. Together, we’ll drive improvements and create a positive impact.

✓Personal and Professional Development: We are committed to your growth! You’ll have access to ongoing training and development opportunities to further your career while making a significant difference in the community.

✓Commitment to staff wellbeing: We offer a paid ‘wellness’ hour each week along with a ‘wellness’ hub and Employee Assist Programme.

✓Refer a friend scheme: Through our ‘Refer a friend scheme’ you can receive vouchers if a candidate is successful in their application to Change Grow Live

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

CGL points 31 to 33 (£36,101.10 - £38,114.53)

Inner London Weighting (£4,236.47)

13/11/2026

Donna Martin | donna.martin@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.