Senior Worker/ Practitioner

senior

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Quick Summary

Key Responsibilities

Working closely with the leadership team, you will provide day-to-day operational support, helping to ensure high-quality, safe and effective practice.

Requirements Summary

Lauren McAra | lauren.mcara@cgl.org.uk This post is subject to a Protecting Vulnerable Groups (PVG) Scheme check le

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About the Role

~2 min read

Working closely with the leadership team, you will provide day-to-day operational support, helping to ensure high-quality, safe and effective practice. You will act as a specialist resource for frontline staff, supporting the management of complex cases, embedding best practice and promoting positive outcomes for service users. You will support the management of complex and high-risk cases, provide guidance and coaching to Recovery Coordinators, contribute to quality assurance activity and strengthen multi-agency partnerships.

This role has been created in response to increasing service demand and growing complexity of need. You will play a key role in supporting service delivery while helping to drive innovation, service improvement and positive outcomes for people experiencing substance misuse and multiple disadvantage. You will also help strengthen our work with key partners.

Provide specialist consultation and support on complex, high-risk and safeguarding cases.
Support Recovery Coordinators in delivering high-quality, recovery-focused interventions.
Assist with quality assurance, case file audits and continuous service improvement activities.
Support operational oversight and performance management
Develop and maintain strong relationships with partner agencies.
Contribute to workforce development through coaching, mentoring and practice guidance.
Deputise for the Team Leader where appropriate.
Support innovative approaches to treatment pathways, continuity of care arrangements and community-based interventions.
Promote a culture of learning, accountability and excellent service delivery.

We're looking for someone who:

Has significant experience working within substance misuse services
Has experience managing complex cases involving risk, safeguarding and multi-agency intervention.
Is confident providing professional guidance and support to colleagues.
Has a strong understanding of recovery-oriented practice and trauma-informed approaches.
Builds positive relationships with a wide range of partners and stakeholders.
Has excellent communication, organisational, IT and problem-solving skills.
Is passionate about improving outcomes for people affected by substance misuse and related co-morbidities.
Can balance operational priorities whilst maintaining a focus on quality and service user outcomes.

What We Offer

~1 min read

✓Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.

✓We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.

✓Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.

✓Start with 25 days of annual leave plus bank holidays(pro rata), increasing to the maximum 30 days over five years of service.

✓Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.

✓Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.

✓Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

CGL Forth Valley Recovery Service is registered with the Scottish Care Inspectorate and all front line staff are expected to register with the SSSC and maintain continuous professional development, including the acquisition of required and appropriate qualifications. Where required, CGL will fund qualifications that are necessary for SSSC registration.

CGL points 28 to 30 (£32,802.41 - £35,069.56)

N/A - Outside London Weighting Area

30/10/2026

Lauren McAra | lauren.mcara@cgl.org.uk

This post is subject to a Protecting Vulnerable Groups (PVG) Scheme check level 2 disclosure with PVG