Medical Support Assistant

Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Government Mission Solutions, LLC, a Chenega Professional Services’ company, is looking for a Medical Support Assistant in support of the Pawnee Indian Health Center located in Pawnee, Oklahoma. This position provides services as a “floater” medical support assistant based on the needs of the clinic and may support multiple departments through-out a pay period.  

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients.

Maintains Appointment System:

• →Schedules all appointments for the assigned health center.
• →Answers all requests for appointments by mail, telephone, or in person and records time and date of appointment using the computerized electronic appointment systems.
• →Notifies patients when appointments to be rescheduled, cancelled, or missed.
• →Upon arrival of patients, performs check-in of each patient for appointments and walk-in clinic.
• →Indicates broken appointments for provider’s review, then reappoint as necessary.
• →Using word processing equipment, types and proofreads appointment reminders and patientcorrespondence.
• →Mails reminder of appointment letters to patients.

Clerical Duties:

• →Types memorandums, letters, forms, and reports in final format for the department. May type confidentialmaterials.
• →Receives and processes all incoming appointment desk mail.
• →Using a postage weight machine and postage stamp machine; processes all outgoing departmental mailwhen needed.
• →Answers the telephone, taking and relaying messages and responding to telephone messages.
• →Receives visitors and assists the public by answering questions. Assists in the retrieval and research ofrecorded documents.
• →Organizes and maintains files of records and correspondence of both a routing and confidential nature.
• →Serves as Timekeeper for health center staff.
• →Receives and processes a variety of documents, computer entry information, and document filing.
• →Interprets routine Community Health policies and decisions as necessary, providing information to thepublic with regard to these policies.
• →Copies and maintains all forms and pamphlets needed for patient care in the Community Health Program.
• →Assists with preparatory and finish work community events. This includes preparation, dissemination,cleaning, and cataloging of materials needed for outside community events.Assists with Community Event Clerical needs as determined by DPHN or designee.

Immunization Registry Duties:

• →Collects and enters historical data on immunizations into the Pawnee IHS EHR and OSIIS state registryaccurately.
• →Completes review of active immunization registry monthly and reports findings, send

• Have graduated from high school obtaining a diploma or an equivalent GED.

Knowledge, Skills and Abilities:

• Have good communication and people skills.
• Have good work ethic, being punctual and working the days scheduled to work.
• Have working knowledge of Microsoft Windows.