Patient Access Specialist

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We know that our ability to provide the highest level of care is through taking care of our incredible teams. Learn more on our Benefits page.

Provides intermediary customer service coverage, registration, and admitting in any point of service specialist areas and is responsible for patient information and insurance intake. Assigned intermediary duties include, but not limited to: appointment scheduling, registrations, direct admissions, insurance verifications, authorization notifications, multi-line telephone coverage, data entry, filing protected health information (PHI), referrals/physician orders, collections, and financial estimates, while maintaining quality patient/customer relations.  This is the second of three job levels that provide customer service, registration, and/or admissions to an assigned point of service area. The different levels of this job family are distinguished by the skills and experience required to perform the accountabilities, the complexity of problems solved as part of the job and the assigned level of responsibility. 

Education• High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required Experience• 2 years of experience as a Patient Access Representative and/or previous work experience in a related field required Other Qualifications / Notes Special Conditions• Must be able to work various hours, days, shifts, on-call, and various locations based on the 24-hour Medical Center’s business needs.

• Pay ranges listed are an estimate and subject to change.• If any bonuses are noted, they are only applicable to external hires meeting criteria.