Alliances Leader

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

• →Owns the overall strategic relationship between C1 and assigned strategic technology partners, such as Avaya, Zoom, HPE, Dell and Microsoft
• →Develops and executes comprehensive partner business plans focused on revenue growth, profitability, pipeline creation, market development, and strategic alignment
• →Builds and maintains strong executive relationships across C1 and partner organizations
• →Establishes regular executive governance, business reviews, relationship mapping, regional alignment, and joint planning
• →Drives revenue and pipeline growth by identifying joint opportunities, target accounts, competitive displacement opportunities, and new routes to market
• →Develops and executes joint go-to-market strategies, including account mapping, sales campaigns, customer events, workshops, enablement, and demand-generation activities
• →Works closely with C1 Sales and Sales Engineering leadership to increase partner awareness, seller engagement, opportunity creation, and field execution
• →Collaborates with C1 Capabilities, Solutions Architecture, Professional Services, Managed Services, Marketing, and Operations to align the partner strategy with C1's portfolio and customer offerings
• →Identifies opportunities to expand C1's solutions, services, managed services, and recurring revenue capabilities around the assigned partners
• →Represents C1 with senior partner executives and serves as the primary internal advocate for strategic partnership
• →Works with partner organizations to maximize available investments, incentives, MDF/MVF, enablement resources, and other programs that support C1 growth
• →Develops joint sales forecasts and monitors partner-sourced and partner-influenced pipeline, bookings, revenue, gross profit, and other agreed business metrics
• →Uses data and market intelligence to identify performance gaps, competitive opportunities, and areas requiring additional investment
• →Educates and aligns C1 sellers, engineers, and leaders around partner strategy, differentiation, capabilities, and market opportunities
• →Monitors industry trends, competitive dynamics, technology roadmaps, and market changes impacting the contact center, collaboration, and customer experience markets
• →Influences partner and C1 strategy by bringing market, customer, competitive, and field insights back into both organizations
• →Identifies obstacles to growth and leads cross-functional efforts to remove them
• →Creates a collaborative partner community across national, regional, sales, technical, services, and marketing teams
• →Performs other strategic alliance and business development responsibilities as required

• Bachelor’s degree in business, technology, marketing, or related field, or equivalent relevant professional experience
• 8+ years of experience in strategic alliances, channel leadership, sales, business development, technology partnerships, or related roles within the technology industry
• Significant experience within the enterprise communications, contact center, customer experience, collaboration, or related technology markets.
• Deep knowledge of and established relationships within market leading Unified and Customer Experience partners
• Demonstrated success building and executing strategic partner business plans and go-to-market strategies
• Proven ability to influence revenue, pipeline, profitability, and business growth through strategic partnerships
• Strong understanding of enterprise technology sales and how customers evaluate and purchase technology, professional services, and managed services
• Demonstrated ability to develop relationships across sales, engineering, services, marketing, product, operations, and executive organizations
• Strong business and financial acumen with the ability to analyze pipeline, revenue, profitability, market opportunity, and performance data
• Excellent communication, presentation, negotiation, and executive relationship skills
• Ability to operate effectively in a cross-functional, highly matrixed organization
• Self-directed, relationship-oriented, highly collaborative, and comfortable leading through influence
• Ability to manage multiple complex priorities in a fast-paced environment

• Experience working directly for leading customer experience and/or unified communications partners, a major technology integrator, solution provider, or strategic channel partner
• Experience with partner ecosystems
• Experience developing executive-level joint business plans with major technology manufacturers
• Experience working across Enterprise, Healthcare, Financial Services, and Public Sector customers
• Experience building partner-driven professional services and managed services opportunities
• Strong understanding of cloud contact center, unified communications, AI-enabled customer experience, and related technologies
• Demonstrated ability to create and scale repeatable go-to-market motions across a national sales organization
• Existing executive relationships within at least one of the two partner organizations

• Achievement of agreed partner revenue, gross profit, bookings, and growth objectives.
• Growth in partner-sourced and partner-influenced pipeline.
• Development and execution of successful joint business and go-to-market plans.
• Increased field engagement and opportunity creation across C1 Sales and Sales Engineering.
• Strong executive relationships and governance across C1, Zoom, and Genesys.
• Increased utilization of partner investments, incentives, MDF/MVF, and joint marketing resources.
• Growth in C1 services and managed services associated with the partner ecosystem.
• Improved competitive positioning and win rates in strategic customer opportunities.
• Successful introduction and adoption of new partner-related C1 offers and capabilities.

$155,000 - $185,000

Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay.