Bell Attendant/Driver, Stonebridge Inn

At CoralTree, we serve from the heart, always and in all ways. Whether that’s serving our owners, our team members or our guests, we strive to make a meaningful difference in every interaction. We believe that genuine connection is at the heart of what people value most, so it’s our commitment to bring humanity to everything we do. Ideas are easy. Results are hard. That’s why we create value in every experience, empowering teams, innovating meaningful programming and driving creativity you can measure. It’s about reimagining at the property level, where signature moments take root, iconic brands are born and real impact results from the experiences we deliver. Our team members are the soul of our company, and they embody our company values:

Integrity • Empowerment • Relationships • Performance • Innovation • Balanced Life

We believe that when we have the opportunity to bring our authentic selves to work each day, we can build something truly incredible. That’s why we’re committed to building a company where everyone can be their true selves. We’re not just talking about hiring a diverse team or serving diverse customers. We’re creating a space where everyone is welcomed and celebrated for who they are.

The Bell Attendant/Driver is a highly visible member of the front-of-house team, playing an important role in shaping each guest’s arrival, departure, and overall impression of the hotel. This role proactively engages guests, assists with luggage and requests, and provides safe, timely, and courteous shuttle transportation. The position also maintains the cleanliness, safety, and professional appearance of hotel vehicles and guest arrival areas.

· Proactively welcome and assist guests upon arrival and departure and engage throughout their stay.

· Load, unload, transport, store, and retrieve guest luggage, ski equipment, and personal belongings.

· Provide safe, prompt, and courteous shuttle transportation to approved local destinations.

· Assist guests with entering and exiting vehicles and communicate pickup times and transportation availability.

· Respond to guest questions and requests, providing assistance, or coordinating with the appropriate department.

· Maintain a visible and attentive presence at the hotel entrance, lobby, and arrival area.

· Share accurate information about hotel services, amenities, transportation, and the local area.

· Inspect hotel vehicles and maintain their cleanliness, safety, fuel level, and professional appearance.

· Maintain clean, organized, and guest-ready arrival, luggage storage, and front-of-house areas.

· Support the Front Desk with guest deliveries, arrival and departure coordination, and other front-of-house needs.

· Communicate outstanding requests, transportation needs, and vehicle concerns the appropriate team members.

· Demonstrate a professional appearance, genuine hospitality, and attentive service in every guest interaction.

· Ability to regularly lift, carry, load, unload, and transport guest luggage and equipment weighing 50 lbs+, with or without reasonable accommodation, and safely handle heavier items with assistance.

· Ability to stand, walk, bend, reach, and assist with luggage for extended periods throughout the shift.

· Experience: Prior experience in customer service or hospitality is preferred, especially in roles focused on creating positive and authentic guest or client experiences.

· People-Oriented Mindset: A genuine passion for serving others, with a strong commitment to delivering exceptional guest experiences.

· Communication Skills: Excellent verbal and written communication skills, with the ability to communicate clearly, professionally, and with proper grammar.

· Multitasking & Attention to Detail: Proven ability to manage multiple responsibilities simultaneously while maintaining accuracy and attention to detail.

· Flexibility: Ability and willingness to adapt to a dynamic schedule, including varying shifts, days, and hours.

· Must possess a current and valid driver’s license in good standing.