Guest Experience Host

Nestled in the upscale Mountain Brook community just outside Birmingham, Alabama, Hotel Wildemont, Autograph Collection blends artistic expression with elevated Southern hospitality to create an award-worthy luxury boutique experience.

This distinctive AAA Four Diamond property blends curated art, inspired design, and memorable guest experiences — from our renowned Poseidon Spa and vibrant rooftop restaurant and bar to interactive wine-blending and cooking classes that showcase farm-to-table culinary excellence.

With elegant guest rooms and suites, thoughtfully designed event spaces, and a celebrated art gallery featuring works by local and international artists, we offer more than a stay — we offer a lifestyle. Join our team and help deliver unforgettable moments in a setting that celebrates creativity, culture, and genuine service.

Are you a dynamic and creative individual who loves creating unforgettable experiences for guests? We are seeking a passionate Activities Coordinator to join our team! As an Activities Coordinator, you will bring your energy and enthusiasm to organize and facilitate a variety of engaging activities and events for our guests, ensuring their stay is filled with excitement and fun!

Summary:

• Plan and execute a diverse range of activities, including sports, games, arts and crafts, and group events
• Engage with guests to understand their interests and preferences, tailoring activities to create memorable experiences
• Coordinate and schedule activities, ensuring smooth operations and timely execution
• Provide excellent customer service, building positive relationships with guests and addressing any concerns or inquiries
• Collaborate with other departments to integrate activities into the overall guest experience
• Maintain equipment and supplies needed for activities, ensuring their availability and proper functioning
• Monitor and evaluate activity participation and feedback, making improvements as necessary
• Stay updated on current trends and developments in the leisure and hospitality industry to enhance the activity offerings

• High school diploma or equivalent (relevant certifications or training in recreation or hospitality is a plus)
• Previous experience in organizing and leading activities or events
• Excellent communication and interpersonal skills
• Energetic and outgoing personality, with a passion for creating memorable experiences
• Strong organizational and multitasking abilities
• Ability to work well in a team and independently
• Flexibility to work evenings, weekends, and holidays as required
• CPR and First Aid certification (or willingness to obtain)