IT Asset & Infrastructure Operations Specialist

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

• →Experience with IT asset management tools (e.g., Asset Panda)
• →Strong knowledge of endpoint management tools (JAMF Pro, Ninja, Absolute)
• →Familiarity with Apple Business Manager and enterprise device provisioning
• →Experience with network monitoring tools (Meraki, UptimeRobot)
• →Understanding of vendor management and procurement processes
• →Knowledge of license lifecycle management
• →Strong coordination, communication, and organizational skills
• →Ability to manage multiple tools and workflows simultaneously

• Experience with EKM Insight, ENVI, or similar reporting tools
• Experience managing logistics providers (UPS, telecom vendors)
• Exposure to ITIL processes or service management frameworks
• Basic networking knowledge and ISP coordination experience

• Attention to detail
• Problem-solving mindset
• Process-oriented approach
• Strong communication and collaboration
• Ability to work in a fast-paced environment