Executive Director - Clinical Services

Help improve how our care model is delivered across the organization.

As Executive Director, Clinical Services, you’ll turn clinical evidence, outcomes data, and member and team feedback into initiatives that strengthen quality, access, and the care experience.

You’ll guide initiatives from early ideas through pilots, evaluation, and organization-wide implementation. This is an influence-driven role with no direct reports, you’ll lead through clinical expertise, trusted relationships, and partnership with Clinical Directors and cross-functional teams.

• →Design, test, and scale clinical programs with clear, measurable outcomes.
• →Partner with regional clinical and operational leaders to support consistent implementation and address barriers.
• →Use outcomes data, audit findings, and frontline feedback to guide continuous improvement.
• →Collaborate across Clinical Quality, Care Delivery, Access, Product, Data Analytics, and training teams to build the tools and support needed for success.
• →Ensure initiatives align with clinical standards, regulatory requirements, and harm reduction principles.
• →Advise executive leadership on clinical strategy, progress, and results.

• A master’s degree in behavioral health or a related field and applicable independent-level clinical licensure.
• At least seven years of direct behavioral health or addiction treatment experience, including three years leading clinical program design, quality improvement, or innovation at a multi-site or enterprise level.
• Demonstrated success moving initiatives from concept to scaled implementation.
• Strong relationship-building, communication, and analytical skills, with the ability to lead without direct supervisory authority.
• A commitment to health equity and person-centered, recovery-oriented care.
• Experience in a multi-site, matrixed healthcare organization is strongly preferred.

Travel is expected monthly to quarterly and may increase with initiative needs. Remote work requires reliable telephone and internet service with at least 50 Mbps download and 10 Mbps upload speeds. Applicable screening, credentialing, and state-specific requirements apply.