Lead GIS DevOps Engineer

We are looking for a Lead GIS DevOps Engineer to found and build our GIS Platform & DevOps capability. This will be the first engineering role on the team, responsible for designing, deploying, and operating our ArcGIS Enterprise platform on a customized AWS EKS (Kubernetes) environment.

This role is ideal for a highly autonomous engineer who enjoys hands‑on problem solving, operating complex platforms, and turning loosely defined requirements into reliable production systems.

• Design, install, configure, upgrade, and operate ArcGIS Enterprise (Portal, Server, Data Store, Web Adaptors).
• Own platform availability, performance, scalability, and security.
• Implement HA and DR designs and validate them through testing.
• Act as the primary on‑call escalation and technical authority for ArcGIS Enterprise.

• Perform ArcGIS log analysis and deep service performance tuning:
• Instance counts, pooling strategies, timeout tuning
• Diagnosing latency, queue saturation, and throughput issues
• Implement GIS‑specific observability, including:
• ArcGIS Monitor
• Custom metrics for latency, queue depth, and concurrency
• Design storage architectures for geospatial workloads:
• EBS / EFS / S3 / FSx / RDS
• Raster vs FGDB vs EGDB patterns
• Optimize I/O and throughput across storage, disk, and network layers.
• Lead load testing and capacity planning efforts.
• Design and validate disaster recovery for Portal and Data Store, including cross‑region scenarios.
• Implement identity integration (SAML / OIDC, role and group mapping).
• Drive cost optimization (autoscaling, storage tiering, infra efficiency).
• Build GIS‑aware CI/CD (GISOps):
• Service deployments
• Schema changes
• Data migrations

• Operate ArcGIS Enterprise on AWS EKS.
• Implement Infrastructure as Code (Terraform, Helm).
• Create deployment and upgrade pipelines.
• Partner with central platform teams on Kubernetes standards.

• Establish initial operational standards, runbooks, and best practices.
• Help define future hiring needs and role profiles.
• Collaborate closely with application, data, and analytics teams.

• Strong hands-on experience operating ArcGIS Enterprise in production environments.
• Experience running enterprise workloads on AWS, ideally with EKS / Kubernetes exposure.
• Solid understanding of Linux, networking, and cloud security fundamentals.
• Proven experience with Infrastructure as Code and automation.
• Strong scripting skills (e.g. Python, Bash) for operations and tooling.
• A track record of working independently, owning outcomes end-to-end.
• Excellent communication skills and comfort working across organizational boundaries.

• Experience deploying or operating ArcGIS on Kubernetes or containerized platforms.
• Familiarity with Helm, ArgoCD, GitHub Actions, or similar tools.
• Experience building greenfield platforms or teams.
• Observability experience (Prometheus, Grafana, CloudWatch, etc.).
• Background in enterprise geospatial workflows and large‑scale datasets

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.

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As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of a pre-employment screening. This will involve employment, education, and criminal verification if applicable.

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.