Operations Manager

Us-Ma-Wilmingtonmid

OperationsOperations Manager

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Quick Summary

Overview

Overview We at Heritage Home Service are hiring a Operations Manager to lead from the front in Salem, MA! At Heritage Home Service, we deliver top-tier residential plumbing, heating, cooling,

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OperationsOperations Manager

We at Heritage Home Service are hiring a Operations Manager to lead from the front in Salem, MA!

At Heritage Home Service, we deliver top-tier residential plumbing, heating, cooling, and electrical services with an uncompromising focus on customer experience and operational excellence. Backed by decades of expertise and a high‑performance culture, we are a trusted leader in home services—and we’re growing fast.

This is a high‑impact leadership role for someone who thrives in a fast‑paced environment and wants true ownership over people, performance, and outcomes. This is not a maintenance role—it’s a builder role. You will develop teams, drive performance, and take ownership of a rapidly growing department.

What We Offer

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✓Medical, Dental, and Vision Insurance

✓401(k) with 4% company match

✓Paid Time Off & Paid Holidays

✓Company‑provided life & disability insurance

Responsibilities

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Ability to inspire and drive personal and professional growth in team members.

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Commitment to delivering unmatched homeowner satisfaction.

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Strong leadership skills with a track record of achieving business goals.

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Detail‑oriented, organized, and effective at multitasking.

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Strong presentation and group communication skills.

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Confident, decisive communicator in a fast‑paced, goal‑driven environment.

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Proficient with computers and Microsoft Office (Excel, Word, PowerPoint).

At Heritage Home Service, we don’t just offer jobs—we build careers. If you're ready to make an impact, lead a talented team, and grow with a company that values your expertise, we want to hear from you.

Heritage Home Service may conduct a preemployment background check and drug test, subject to applicable law.