Specialist, Volunteer Services

This position is responsible for developing and maintaining effective relationships with individuals and organizations to support the mission of the Blood Center. This includes managing all aspects of volunteer engagement and working with Donor Engagement and Marketing.

• Manage and build volunteer engagement to increase the organizational volunteer workforce capacity and the involvement of volunteers.
• Develop appropriate and effective recruitment programs to ensure volunteer availability
• Support the volunteer lifecycle to select volunteers; onboard, train assign and schedule direct work.
• Address day-to-day volunteer or individual concerns and resolve conflicts as needed. May need to work with leadership to resolve complex conflicts.
• Effectively communicates and builds positive relationships with volunteers.
• Works with employees to coach and mentor volunteers.
• Compile and track accurate data relating to volunteer engagement using a volunteer software database.
• Effectively communicate and build positive relationships with all volunteers and blood donors to reinforce a culture of appreciation for their time and effort in the support of our mission.
• Network and cultivate working partnerships with corporate, community, and educational entities to engage individuals and organizations to increase awareness and participation in support of the organization’s mission.

• High School diploma or equivalent
• 3 years of experience in cultivating business relationships and working with volunteers
• Previous experience in a non-profit organization preferred.
• Valid Drivers License 

• Bachelor's degree in Business Administration discipline, Healthcare or related field.
• Experince with direct oversight of volunteers
• Volunteer Leadership/Volunteer Management Certifcation preferred.

Founded in 1968, Nebraska Community Blood Bank (NCBB) has served Nebraska and western Iowa for more than 50 years, delivering more than 60,000 lifesaving blood products annually to 25+ hospitals, EMS and healthcare partners. NCBB is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NCBB serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit ncbb.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

NYBCe is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disabled status, or genetic information.