Director, Learning & Organizational Effectiveness

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

Reporting to the Chief People Officer, the Director of Learning & Organizational Effectiveness provides strategic leadership in advancing enterprise-wide learning, talent development and organizational effectiveness. This role translates business priorities into integrated strategies that strengthen leadership capabilities, accelerate employee growth, enhance organizational agility and build capabilities required to achieve IEHP’s objectives. In close partnership with executive leadership, cross-functional business leaders and HR Business Partners, the Director shapes and executes initiatives that cultivate a future-ready workforce and foster a culture of continuous learning, leadership excellence, and organizational effectiveness.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Education & Requirement

• A minimum of eight (8) years of experience in the areas of Learning and Development, Organizational Development, Leadership Development, or Human Resource Management
• At least four (4) years of experience at a leadership level in the area of Organizational Development, Human Resources, or Talent Development
• Broad experience/knowledge of Leadership Development best practices
• Experience in Process Improvement (LEAN, Six Sigma)
  • Experience within a healthcare setting preferred
• Bachelor’s degree in organizational development, human resources, industrial psychology, business administration, education, psychology, organizational leadership or a related field from an accredited institution required
  • Master’s degree in organizational development, human resources, industrial psychology, business administration, education, psychology, organizational leadership or a related field from an accredited institution preferred
  • SHRM-SCP/SPHR, ICF Coaching Certification, Hogan Assessment Certification, MBTI Certification strongly preferred

Key Qualifications

• Must have a valid California Driver’s license
• Advanced knowledge and in-depth understanding of:
  • Leadership and organizational development principles
  • Adult learning and instructional design practices
  • Talent and succession management
  • Performance and employee development
  • Organizational change and effectiveness practices
  • Learning ecosystems, digital learning technologies and learning measurement methodologies
  • Strategic workforce development
  • Employee experience strategies and employee resource group governance
  • Awareness of emerging trends in Learning & Development technology, such as AI‑enabled learning, microlearning, capability academies, and skills‑based talent management
  • Organizational strategy, operations, and key business drivers
• Advanced proficiency in:
  • Strategic thinking and planning
  • Executive consultation and influence
  • Leadership and team management
  • Program design and execution
  • Coaching and talent development
  • Change management and interpersonal skills
  • Data analysis and decision-making
  • Stakeholder management and collaboration
  • Facilitation, negotiation, presentation, consultation, and communication (written and verbal)
  • Translating organizational strategy into a cohesive enterprise learning and OE roadmap
  • Designing and interpreting learning analytics, leadership assessment data, organizational assessments, and engagement indicators
  • Managing budgets, allocating resources effectively, and ensuring cost-efficient learning delivery
• Demonstrated ability to:
  • Lead enterprise-wide learning and development strategies
  • Assess organizational needs and recommend solutions
  • Lead and develop high performing teams
  • Manage multiple priorities and initiatives
  • Present learning strategies to small and large audiences
  • Guide the organization through cultural change, leadership transitions, strategic shifts, and modernization of learning practices
  • Build strong cross functional partnerships
  • Use data to evaluate impact and guide decisions
  • Develop creative solutions that address relevant business needs and support the culture and environment
  • Communicate effectively across all levels of the organization

Start your journey towards a thriving future with IEHP and apply TODAY!

This position is on a hybrid work schedule. (Monday & Friday - remote, Tuesday – Thursday onsite in Rancho Cucamonga, CA.)