Agent, Surveillance

The Surveillance Agent plays a key role in monitoring properties owned by the Tribe. This position involves learning and applying fundamental surveillance skills, with a strong focus on observing, documenting, and reporting criminal, regulatory, and procedural activities that could negatively impact operations.

• →Monitors all areas of the casino using CCTV digital equipment.
• →Observes, records, and reports potential security and safety risks to guests and employees.
• →Observes employees participating in cash handling activities to detect infractions of house rules, casino policies and regulations.
• →Observes employees and guests involved in gaming activities to detect infractions of house rules, detect cheating and fraudulent uses of casino property.

• →Documents and reports all procedural, criminal, and regulatory infractions.
• →Uses CCTV and digital surveillance tools to record, label, and store video evidence.
• →Learns the NIGC minimum internal control standards relevant to casino operations and reports any infractions to the Gaming Commission.
• →Understands departmental policies and procedures affecting the overall casino operation.
• →Completes daily activity reports accurately.
• →Coordinates with relevant departments when surveillance detects issues requiring further investigation or attention.
• →Attends scheduled department meetings and training sessions.
• →Gains a basic understanding of table games, slots, count, and cashier procedures, focusing on detecting procedural errors and cheating methods.
• →Ensures accuracy and completeness in all daily logs, incident reports, and saved video records.

• Minimum High School level education.
• Prior gaming experience in any of the following areas is preferred: surveillance, table games, slots, and cage.

Pay range: $21.00 - $27.30 per hour

This is not a smoke free workplace.  Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.