Workplace Experience Host

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

The Workplace Experience (WE) Host is an integral part of Latham’s Workplace Experience team and will be responsible for providing a warm, professional welcome to the Latham offices, setting the stage for a positive and productive stay, while coordinating internal and external office events in accordance with local responsibilities. This role will be located in our Washington, D.C. office.

Other key responsibilities include:

• →Welcoming all personnel and external visitors
• →Anticipating internal and external guest needs by understanding in-office services and work areas
• →Providing first-line technology assistance and ensuring audiovisual equipment is functioning and ready in advance (e.g., computers, phones, microphones, docking notebooks, connecting peripherals, and first-level videoconferencing support)
• →Maintaining Workplace Experience and other relevant inbox communication in collaboration with the WE 24/7 team (when applicable)
• →Executing various support tasks including but not limited to, booking conference rooms and visitor offices, ordering taxis, logging or handling of minor repairs, print and mail support, HVAC adjustment inquiries, accessing card loans, ordering supplies, etc.
• →Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains 

We’d love to hear from you if you:

• →Display the ability to foster an atmosphere of belonging
• →Demonstrate the ability to communicate effectively and adapt with ease
• →Possess high EQ skills and have the ability to respond with appropriate behavior

And have:

• →A high school diploma or an equivalent
• →A minimum of two (2) years of hospitality or customer service management experience