Healthcare Data Analyst

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all.

Under the direct supervision of the Director of Quality Assurance & Improvement, the Healthcare Data Analyst performs a wide range of duties to drive improvement and efficiency throughout the organization through data processing, management and distribution, and process evaluation and improvement.  The Healthcare Data Analyst builds reports and implements data visualization strategy to support monitoring and improvement of clinical and operational key performance indicators throughout the organization. Using a variety of tools data analytics tools and coding languages, the Healthcare Data Analyst integrates data from various sources to promote and grow a data-driven culture at MCC. 

This is a full-time, primarily on-site role based at our Novato administrative offices.  

• Produce and manage data to support all monitoring, reporting and process improvement needs of the department and the organization, primarily by utilizing a SQL-based reporting and data visualization software platform (Relevant) and reporting from Epic’s Reporting Workbench.  

• Generate and deliver standardized reports and data sets for specific improvement programs and grants within required deadlines (NCQA PCMH accreditation, Partnership Health Plan Quality Incentive Program (QIP), HRSA UDS reporting, etc.). 

• Support stakeholders in defining their reporting needs and translating technical reporting ideas into language easily understood by a non-technical audience. 

• Using Power BI and/or Tableau, create compelling and meaningful data visualizations for use by leadership and executive teams. 

• Ensure the accuracy of all data produced by the department by assisting with audits and validation of data that is inputted into Electronic Health Record (OCHIN Epic) and reported by SQL-based data analysis software (Relevant).  

• Understand, practice, and help support the use of QI methodologies, including the Model for Improvement, to promote and strengthen a culture of continuous quality improvement at MCC. 

• Develop and maintain a working knowledge of the key QA/I programs and agencies to which MCC is accountable and serves as a resource for the organization around the specific metrics and reporting requirements relevant to each entity. 

• Work with all departments to improve and reinforce standardized documentation and data entry workflows in OCHIN Epic. 

• Help train and support MCC clinical providers and staff to access, interpret and act on data that is relevant to their roles and improvement efforts.  
• Other duties to support the Department, as assigned. 

• BA/BS required, with at least 2 years of qualifying work experiences, preferably in healthcare. 

• SQL coding experience required, preferably in a healthcare setting. 

• Data visualization experience required, preferably with Power BI and/or Tableau. 

• Strong working knowledge of Microsoft Excel. 

• Must have experience working with MS Office Suite (Word, Power Point, and Outlook). 

• Electronic health records experience is highly preferable (Epic experience a plus). 

• Requires advanced critical thinking skills to analyze complex data. 

• Must have strong attention to detail. 

• Must be able to organize multiple priorities in a fast-paced environment. 

• Familiarity with the QA/I related regulations pertaining to Federally Qualified Health Centers, HRSA, Quality Improvement Incentive Programs, and Patient Centered Medical Home is desired but not required. 

• Ability to drive to MCC Clinic sites may be required as needed. 

• Prolonged standing and walking 

• Prolonged periods of sitting at a desk and working on a computer. 

• Must be able to lift up to 15 pounds at times. 

Benefits:Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits.

Marin Community Clinics is an Equal Employment Opportunity Employer

• Strong interpersonal skills are required to work in a team-based department and collaborate on projects. 

• Excellent communication skills in English, both spoken and written, are necessary to perform the functions of this job. Spanish is a plus but not required. 

• Must be sensitive to ethnic and cultural differences relevant to health care.  

• Ability to travel to MCC Clinic sites as needed, and work with providers and clinic staff.