Home Retention Outreach Specialist

1. The ideal candidate should have 1+ years' experience in a mortgage default servicing. Mortgage loss mitigation or workout experience preferred;2. High school diploma or equivalent required, bachelor's degree preferred.3. Knowledge of FNMA, FHLMC, GNMA, FHA/VA workout requirements;4. Knowledge of FDCPA, CFPB Servicing Guidelines and state regulations related to debt collection practices;5. Must work well under pressure, meeting multiple and sometimes conflicting deadlines;6. Must have demonstrated ability to collaborate and work well with others;7. History of reliable attendance;8. Must be able to pass background investigation;9. Demonstrated ability to achieve goal

Other Duties: This job may require frequent sitting or standing for long periods of time. This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned to meet the needs of the organization.

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.[EOE/M/F/D/V. Drug-free workplace.]

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

New American Funding recruiters may contact candidates through LinkedIn, phone, text message, or email. Official email communications will come from an address ending in @nafinc.com. We will only request sensitive personal information through our secure application and onboarding systems – not through email, social media, text message, or instant messaging. New American Funding will never request payment from candidates at any stage of the recruiting process.

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