Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts will vary and are scheduled between 7am-7pm.
We welcome candidates from a variety of backgrounds, including those with experience in fast-paced, client-facing or customer service environments. No prior TMS experience is required. We provide comprehensive training and support to help you succeed in delivering exceptional care and service to our patients. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients.
Why Greenbrook?
✓Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments.
✓Competitive Compensation: Competitive Pay starting at $22-24/hour (commensurate with education and experience).
✓Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
✓Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
✓Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
✓Location: Primarily based in our San Luis Obispo center, with occasional regional coverage as needed. Reliable personal transportation is required.
✓Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
✓Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
✓Support operational efficiency: Understand and assist with insurance and billing processes as needed.
✓Preferred Qualifications: Bachelor’s degree in Psychology, Social Work, Healthcare Administration, or a related human services field, plus at least one year of healthcare experience gained through employment, internships, or clinical placements.
✓Minimum Qualifications: Associate degree, clinical certification, or an equivalent combination of education and relevant healthcare experience.
✓Technical & Clinical Skills: Proficiency with Microsoft Office Suite and Electronic Health Record (EHR) systems required; experience with AdvancedMD and Salesforce preferred. Strong written, verbal, and interpersonal communication skills are essential.
✓Travel Requirements: Must be willing and able to travel between clinic locations as needed, including with limited notice, to support business and operational needs.
✓Proactive Collaborator: You take ownership, are flexible, take initiative, find solutions, and communicate confidently with physicians and patients.
✓Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic and communicate effectively.
✓Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads and in fast-paced environments.
✓Walking/Bending/Standing/Stooping: 90%
✓Sitting: 10%
✓Push/Pull/Move/Lifting Requirements:
✓Ability to stand and walk for extended periods throughout the workday.
✓Ability to regularly operate clinical equipment, including Transcranial Magnetic Stimulation (TMS) devices and related medical equipment.
✓Ability to regularly operate standard office equipment, including computers, phones, printers, and copiers.
✓Full range of body motion, manual dexterity, finger dexterity, and hand-eye coordination required.
✓Adequate visual acuity to read written and electronic information.
✓Valid driver's license and reliable transportation required.
✓Ability to safely assist patients with mobility and ambulation throughout the center while maintaining a safe environment and minimizing fall risks.
✓Basic Life Support (BLS) certification required upon hire or within designated training timeframe (training provided).