Case Manager (Greenbrook)

Neuronetics, together with Greenbrook Mental Wellness Centers, delivers innovative mental health treatments through FDA-cleared NeuroStar® TMS and Spravato® therapies. Our mission is to expand access to life-changing care, combining cutting-edge technology, compassionate patient support, and clinical excellence to improve lives every day. Join us in making a meaningful impact in the rapidly growing mental health field.

• →Bachelor's degree and at least one year of experience in patient care coordination, case management, healthcare operations, or a specialty care setting.

• High School Diploma or Associate Degree with two or more years of relevant healthcare coordination or patient support experience.

• Experience working with EHR and CRM systems (AdvancedMD and Salesforce preferred).
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Knowledge of insurance benefits, prior authorizations, or healthcare scheduling is highly valued.

Candidates with experience in any of the following areas are strongly encouraged to apply:

• Behavioral health or specialty healthcare
• TMS or Spravato® treatment programs
• Prior authorization and insurance workflows
• Specialty pharmacy or Buy & Bill processes
• Patient care coordination and case management

✅ Make a meaningful impact on patients' mental health journeys
✅ Work with a collaborative and mission-driven team
✅ Develop expertise in innovative mental health treatments
✅ Take ownership of patient outcomes and experience
✅ Grow your career within a rapidly evolving healthcare organization

If you're a compassionate professional who enjoys helping patients navigate complex healthcare journeys while delivering an exceptional experience, we encourage you to apply today.

*Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time. 

*We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.

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