Regional Behavioral Health Technician (Greenbrook)

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

• →Administer TMS and esketamine treatments according to clinical protocols
• →Monitor patient responses and comfort during treatment
• →Complete psychiatric rating scales and clinical documentation
• →Provide compassionate support throughout the patient journey

Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change

GBSP25

• Schedule appointments and manage patient flow
• Handle check-in and check-out procedures
• Maintain accurate electronic medical records (EHR)
• Support financial and administrative processes

• Assist with insurance and billing processes as needed
• Help ensure efficient daily clinic operations

What You'll Bring

• High School Diploma, Associate's Degree, or equivalent clinical certification (Required)'
• Bachelor's Degree in Psychology, Social Work, Human Services, or a related field (Preferred)
• Experience in fast-paced patient-facing, customer service, or healthcare environments
• Stable and consistent work history
• Healthcare experience or internship equivalent to one year (Preferred)

• Experience with Microsoft Office
• Familiarity with EHR systems (AdvancedMD and Salesforce preferred)
• Strong written and verbal communication skills

• Ability to stand for extended periods
• Must be willing and able to travel between Chicago-area clinic locations as needed to meet business and operational needs.
• Reliable transportation
• Basic Life Support (BLS) certification (provided upon hire).