Revenue Operations Advisor -Customer Success and Renewals

One Identity is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Revenue Operations Advisor supporting our global Customer Success (CSM) organization, which owns the renewals process.  This is a hybrid position based in Ireland.

Responsible for supporting the global Customer Success (CSM) team, which owns the renewals process, through operational and business support. Position will serve as primary interface between CSM and other operational functions worldwide to achieve the organization’s objectives. Partners with sales leadership to guide programs, decision support and business process improvement including but not limited to anticipating demand, quota and territory planning, forecasting, pipeline management, sales commissions calculations, sales maker attainment, account and lead management, annual planning and prioritizing, sales automation, tools and reporting programs. Position will assist in supporting and executing go to market plans for recent business acquisitions ensuring sales organizations are integrated successfully.

-Bachelor's Degree or equivalent incremental work experience 

-3+ years of Operations, Sales Support, or relevant work experience

-Experience in enterprise technology industry

-Experience working in dynamic multi-country and cross-cultural environments

-Proficiency with enterprise tools – SFDC, Aviso, Power BI, Excel, PowerPoint

-Ability to quickly adapt in a changing environment, flexible, and open-minded

-Creative thinking and problem-solving skills

-Strong organizational and relationship building skills

-Demonstrated analytical and project management skills

-Strong written and verbal communication skills

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One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyse information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. 

When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers, and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.