Performance Improvement Lead

When you join Piedmont, you’re not just changing your work environment. We open doors to real change in the lives we touch — especially yours. We’re committed to bringing award-winning care to communities across Georgia and celebrating the strength our diversity creates. Together, we’re doing big things. One employee, one team, and one community at a time. Piedmont is a place where your work truly matters—and where you’re supported to do your best every day. We offer a collaborative culture, innovative resources, and leadership that is genuinely invested in your growth. With competitive benefits, wellness programs, and opportunities for advancement, you’ll have what you need to thrive now and build a strong future.

This position is responsible for facilitating/leading performance improvement initiatives, supporting Piedmont's quality and safety strategic priorities, such as Leapfrog Hospital Safety grades, Clinical Governance Councils, "Zero Harm" efforts, or any other improvement priorities, as they arise. The Lead evaluates the current state of a process, using quantitative and qualitative tools, and collaborates with clinical leaders, senior administrators, and frontline staff, from multiple disciplines, to implement and monitor improvement interventions. This role is responsible for timely execution and attaining performance targets and should be prepared to provide project status updates to key stakeholders and leaders as requested. Must be goal-oriented, data-driven, and demonstrate critical thinking skills

Education

• Bachelor’s Degree in Engineering, Nursing, Healthcare/Business Administration or a closely related field is Required
• Master’s Degree in a healthcare related field Preferred

Work Experience

• 1 year of work experience in clinical healthcare operations, performance/process improvement, project management and analysis or a closely related field Required
• Previous experience in quality/process improvement Preferred

Licenses and Certifications

• If candidate is an RN, a current license in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License Required
• Certification in Lean, Six Sigma Preferred
• CPHQ - Certified Professional in Healthcare Quality Preferred

Piedmont Clinic