Business Systems Analyst

This role is a hands‑on, technical opportunity to become a critical enabler of day‑to‑day operations across Sales, Customer Support, Operations, Client Services, Product, and Marketing. You will serve as the front line of support for Salesforce and integrated business systems, ensuring issues are resolved quickly, accurately, and with a strong customer‑service mindset. The role offers exposure to system improvement initiatives, audits, and cross‑functional collaboration while building deep expertise in Salesforce and enterprise applications.

Our team provides Enterprise business systems that support critical operational, financial, and customer‑facing processes. We work closely across departments to ensure our platforms scale with the business, remain compliant, and deliver reliable experiences to internal users. We value continuous improvement, accountability, and strong partnerships between technology and the business.

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Please note that this is a hybrid role that involves a combination of onsite work from our corporate office as well as work from home. While we strive to accommodate flexible working arrangements when sensible, there will be times when onsite work is required. This could include scheduled office days, team meetings, client meetings, or special events.