Warehouse Specialist - Swing Shift

Red Stag Fulfillment is a logistics and fulfillment organization built to enable companies to grow and scale their businesses. Headquartered in Knoxville, Tennessee, Red Stag was born out of eCommerce with one mission: to enable our clients to grow their business by redefining the 3PL experience for both clients and employees. By leveraging technology to ensure accurate, reliable, secure, and fast shipping, we have quickly established ourselves as a world-class fulfillment and logistics company.

At Red Stag Fulfillment, we understand our team members are our most important asset. We have grown into one of America’s best order fulfillment companies by building a team of people who are eager to be a part of our growth. To make this happen, our team members show up and give their all every day. Our core values are of paramount importance and inform and guide all our decisions.

Here at Red Stag:

• We act like we own it.
• We sweat the small stuff.
• We have positive attitudes.
• We treat everyone with dignity and respect.
• We always seek to improve.

• You have a positive, flexible outlook. 
• You thrive in a team-oriented environment. 
• You strive for perfection over speed. You enjoy going home each day with a sense of pride with your job well-done. 
• You describe yourself as levelheaded and thrive in stressful situations. 
• You are looking for opportunity to grow!

We are a growing company in a booming industry.

We’re actively looking for people to train for advancement to grow with us

The core mission of the Warehouse Specialist is to rotate between responsibilities including batching, training, and abnormal conditions.

As a Red Stag Team Member, you will be continuously pursuing perfection as you cross train in multiple departments.

• →Efficiently retrieving orders using our technology and barcode scanners according to quantity, and product accuracy.  
• →Loading and unloading trucks by using totes, jacks, and forklifts.  
• →Packaging parcels in order to provide a pristine unboxing experience.  
• →Maintaining and teaching all specific client requirements which vary from client to client.  
• →Train new team members on metric goals they must achieve. 
• →Assisting team members in troubleshooting equipment. 
• →Ability to identify mistakes new team members are making quickly and help them to correct those mistakes.     
• →Identify and solve different types of Abnormal Conditions (ACs) in a timely manner.  
• →Accurately input data into spreadsheets.  
• →Problem solves issues dealing with Packing Solutions.  
• →Perform root cause analyses for ACs and provide coaching and feedback to team members.  
• →Perform detailed Quality Checks (QCs) on SKUs.  
• →Use camera footage to decipher AC issues 
• →Use of shipping software to batch orders together for picking.   
• →Sort through various shipment types to ensure they are placed in the correct trays, so the assigned pickers are getting the correct work.   
• →Maintaining flow through the batching process. Ensuring we do not bottle neck the packing stations.  
• →Ensure accurate batch printing to avoid duplicate and missing batches.  
• →Be aware of abnormal order flow and batch results. Communicate concerns to your lead.  
• →Look for opportunities to batch more efficiently including bulk fulfill batching. 

• Attendance and punctuality are a must. Consistently work your schedule and realize there will be mandatory seasonal attendance changes and requirements.
• Must be willing to work overtime on short notice to meet clients’ goals. Sometimes in other departments.
• Willingness to cross train in other departments.
• Ability to work independently with minimal supervision.
• Must be able to frequently lift up to 50 pounds and utilize team lift assistance for heavier items.
• Must be able to walk for long periods of time throughout large facilities and/or stand in one area for long periods of time. 
• Excellent verbal communication skills with positive attitude and mindset.
• Ability to understand processes and concepts involving the use of various pieces of technology.
• Must be 18 years or older and able to pass a background check and drug screening.
• Work within Red Stag Fulfillment’s mission and core values. 

• Must be able to access and navigate within each department at the Red Stag’s facilities.
• Must be able to work in the Red Stag’s facilities including continuous time moving, regular handling of stock up to 50 pounds (utilizing team lifting assistance with heavier items), reaching, bending, carrying, etc.
• Constantly works in an environment where the indoor/outdoor temperatures may fluctuate based on seasonality.

Swing Shift = Monday-Friday 2:30pm-11pm

• Basic knowledge/experience in a warehouse/manufacturer environment preferred.
• Thrive in a fast-paced environment with attention to detail.
• Self-motivated and goal oriented – personally and professionally.
• Ability to work harmoniously and add value within a diverse team.
• Be willing to learn our world-class warehouse management system.
• Ability to trouble shoot problems and correct with fact-based solutions.
• Skilled problem-solver; because, let’s face it, NO problem is a problem.