General Accountant - Accounts Receivable

Here We Grow Again!

We are excited to share we are lookinjg for a  **Accounts Receivable Accountant** for our team here at the UNC Charlotte Marriott

Sage Hotels’ vision is to create a culture that makes the ordinary extraordinary! The ideal candidate will champion this culture in every interaction—with associates, guests, owners, and our community. Your attention to detail, professionalism, and commitment to excellent service will help support a positive and productive workplace.

 What You’ll Do

- Manage accounts receivable activities, including billing, invoicing, and payment posting.- Review guest, group, and event accounts for accuracy and timely settlement.- Monitor outstanding balances and follow up on overdue accounts.- Research and resolve billing questions and payment discrepancies with care and professionalism.- Reconcile accounts and prepare reports to support accurate financial records.- Assist with month-end close and other accounting tasks as needed.- Follow company policies, internal controls, and applicable accounting procedures.- Work collaboratively with hotel departments to provide excellent service to guests and business partners.

What We’re Looking For

- Previous accounts receivable, accounting, or bookkeeping experience preferred.- Strong attention to detail and organizational skills.- Proficiency with Microsoft Excel and comfort learning accounting or hotel systems.- Clear, courteous communication and a customer-service mindset.- Ability to manage priorities, meet deadlines, and handle confidential information.- A positive, team-oriented approach that reflects Sage Hotels’ commitment to making the ordinary extraordinary.

If you enjoy working with numbers, solving problems, and supporting a welcoming hotel environment, we’d love to hear from you!

The General Accountant maintains the property’s Income Audit, Accounts Receivable, Accounts Payable, Payroll System, and General Cashier functions in a timely, accurate manner in accordance with accounting policies and procedures. Sort documents and post debits/credits to proper accounts. Verify amounts and codes on various forms for accuracy. Balance entries and make necessary corrections. Maintain and make necessary adjustments to records and/or logs such as journals, payroll/time reports, or property records. Verify and reconcile simple bank statements or department records.

• →Work in conjunction with the night auditors and department managers to maximize revenues and ensure accuracy of postings through processing the income audit daily.
• →Work closely with sales managers to ensure accurate/timely group billing and follow up with and manage hotel A/R aging.
• →Assist in training of accounting practices within other departments to ensure understanding of SOPs and compliance audit requirements.
• →Analyze financial data and resolve discrepancies and provide open communications and recommendations for changes and efficiencies as appropriate.
• →Create and delivery of payroll and daily revenue reports to department managers. Follow up on discrepancies of reports.
• →Balance, reconcile and close various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained.
• →Respond to customer issues/complaints/problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service.
• →Prepare reports and communications to the Controller, Assistant Controller and other Hotel Executive Committee members on revenue issues/problems and other pertinent information.
• →Process payroll to meet compliance standards and deadlines.
• →Input and reconcile daily tip reporting.
• →Distribution of payroll to comply with standards and deadlines.
• →Maintains a friendly, cheerful and courteous manner at all times.
• →All other duties as assigned, requested or deemed necessary by management.

One to two years of post-high school education.

One year of experience in similar role. Accounting background preferred, but not required.

• Requires thorough knowledge of the practices and procedures of the accounting and hospitality professions.
• Requires knowledge of the hotel's and company policies and procedures and the ability to determine course of action based on these guidelines.
• Ability to compile facts and figures.
• Prefer intermediate MicroSoft Office skills. Excel and Word.
• Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
• Ability to make decisions based on general policies and procedures.
• Ability to operate a computer and calculator.
• Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.
• Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, carrying of files/papers - typically 10-15 lbs.
• Bending/kneeling required for transporting documents and filing.
• Mobility - must be able to move between offices and hotel and help during an emergency situation.

Prolonged sitting at indoor, thermostatically climate-controlled work area under florescent lighting