Command Center Operator and Dispatcher

Command Center Operators will be stationed at our electronic work station that will require monitoring live video feeds of our accounts, phone and email communication with Security USA staff and clients, communicating with city, state and federal authorities as needed and assisting guards in the field by answering their questions and trouble shooting incidents or issues they may be engaged in.

· Observe and inspect site locations via live video feed cameras.

· Provide training and problem-solving solutions to guards in the field.

· Respond to emergencies by providing directions and making notifications.

· Effectively handle guard call outs and schedule replacement guards.

· Work independently, at times, with little direct supervision

· Review electronic reports.

· Monitor the Security USA vehicle fleet via GPS positioning system.

· Monitor electronic patrols made by guards in the field.

· Send reports and communicate through email and various security applications

Payrate: $22 - $26/hr. 

· Excellent Computer Skills with experience in Microsoft Office, Word Excel and Power Point.

· At least 2 years of verifiable Command Center security experience or supervisory related experience.

· Professional demeanor and excellent interpersonal skills

· Ability to prioritize and multi-task in a fast-paced environment.

· Excellent oral and communication skills.