25mo ago

Technical Business Analyst

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OtherTechnical Business Analyst

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Quick Summary

Key Responsibilities

We're looking for a Technical Business Analyst who can help drive our strategic API and Market Intelligence initiatives. You'll collaborate with engineering, architecture, product,

Requirements Summary

Requirements Gathering & Analysis: Collaborate with Product Owners, Architects, Developers, and QA teams, to elicit and document clear,

Technical Tools

OtherTechnical Business Analyst

Responsibilities

~2 min read

→Requirements Gathering & Analysis:

→Collaborate with Product Owners, Architects, Developers, and QA teams, to elicit and document clear, comprehensive business and technical requirements for APIs and middleware services.
→Translate integration needs from multiple systems into cohesive API specifications and reusable service definitions.
→Conduct gap analyses across existing APIs to identify areas for consolidation, standardization, or modernization.

→Technical Analysis & Troubleshooting:

→Analyze data flows, payloads, and service interactions to diagnose issues and recommend solutions.
→Collaborate with engineering teams to resolve technical challenges related to API integrations, caching, or data enrichment.
→Evaluate and recommend best practices in API design, versioning, and governance.

→Delivery Tracking & Backlog Management:
- →Own and maintain delivery tracking across agreed scope, dependencies, risks, and milestones, ensuring stakeholders have clear visibility of progress and blockers.
- →Manage and refine the team backlog in partnership with Product Owners and engineering leads, ensuring items are well defined, prioritized, and ready for delivery.
- →Translate business priorities into actionable epics, user stories, acceptance criteria, and delivery plans that support predictable execution.
- →Facilitate follow-ups on open decisions, requirements gaps, and cross-team dependencies to keep delivery moving and reduce ambiguity.

→Documentation & Modelling:

→Create and maintain detailed documentation including API contracts, data models, and process flows.
→Develop and maintain documentation supporting public and partner-facing APIs, ensuring clarity, security, and ease of adoption.
→Prepare training and onboarding materials for internal users and API consumers as needed.

→Agile Development Collaboration:

→Facilitate Agile ceremonies including sprint planning, stand-ups, backlog refinement, sprint reviews, and retrospectives.
→Partner with Product Owners to maintain and prioritize API development backlogs, balancing new capabilities, stability, and technical debt.
→Support the definition of API lifecycle processes–discovery, onboarding, change management, and deprecation.

→Integration & Testing Support:

→Define and validate integration points across internal systems and external partner channels.
→Support QA teams in designing test scenarios for API validation, contract testing, and performance benchmarking.
→Facilitate UAT and API consumer testing, ensuring alignment with business requirements and developer experience standards.

→Continuous Improvement:

→Identify opportunities to improve API reusability, performance, and developer experience.
→Contribute to defining API governance frameworks and standards for documentation, security, and version control.
→Provide insights into emerging API technologies, middleware tools, and architectural patterns such as event-driven design and microservices.

Requirements

~1 min read

5+ years of Business Analyst experience in a technology or integration-focused environment (API, middleware, data services).
Strong understanding of API design principles (REST, gRPC, event streaming), data mapping, service-oriented architecture, and data analysis (eg, SQL).
Proficiency in Agile methodologies (Scrum, Kanban) and cross-functional team collaboration.
Experience facilitating Agile ceremonies and coordinating delivery across cross-functional teams.
Hands-on experience with tools such as Swagger/OpenAPI, Postman, JIRA, Confluence, or Azure DevOps.

Excellent analytical, communication, and documentation abilities.

Ability to produce clear and detailed documentation, including user stories, process flows, and technical specifications.
Preferred: experience defining public or partner-facing APIs, API gateways, and developer portals.