Medical Biller – Auto/ Workers Compensation/ Personal Injury - Hybrid

Team Rehab is a therapist-owned network of outpatient clinics across Michigan, Illinois, Indiana, Wisconsin, and Georgia. Since 2001, we’ve been delivering exceptional outcomes, outstanding patient satisfaction, and a work culture that supports and values every team member.

• Provide the best outpatient physical, and occupational therapy.
• Make therapy enjoyable for patients.
• Deliver measurable improvements in health and quality of life.

We believe great therapy starts with great people — and we provide the training, resources, and support to help you succeed.

• A strong Equity & Engagement commitment — every team member’s voice matters.
• A collaborative environment where you’re part of improving patients’ lives every day.

$16 - $18 / hour

• →Manage accounts receivable follow-up, including resubmissions, appeals to ensure timely processing of assigned accounts
• →Review and verify accuracy of billing and supporting documentation as necessary.
• →Accurately interpret EOB’s, denials and payer communications to determine next steps
• →Communicate with patients, doctors, and insurance companies in a timely manner.
• →Collaborate with interdepartmental teams and clinics to resolve billing issues by documenting correctly and communicating effectively through established channels
• →Document account activity and payer communications in the billing system consistently and clearly
• →Maintain the medical records that are stored in an order so retrieval and of records is easily done.
• →Respond to calls/inquiries in a timely fashion 
• →Manage any record and any other information requests while ensuring HIPAA compliance.
• →May perform other accounting and bookkeeping duties as required.
• →Assist the billing team lead with all aspects of billing.
• →Communicating to the billing team lead any follow-up on outstanding issues.
• →Observe confidentiality with clients and clinics.
• →Any other duties as assigned

• High school graduate or equivalent
• Strong attention to detail required

• Experience in health care is an advantage
• Experience in MS Word and Excel also helpful
• Knowledge of EMR systems utilized by physical therapy practices

• Excellent attention to detail and organizational skills
• Strong written and verbal communication skills
• Ability to communicate effectively and fluently in English, both written and verbal.
• Problem solving mindset with the ability to research and resolve claims issues
• Ability to multitask and prioritize in a fast paced environment
• High level of discretion and professionalism in handling confidential information.

The physical demands described here are representative of those required to perform the essential functions of this role:

• Frequent standing/ sitting for prolonged periods, typically while using a computer
• Manual dexterity sufficient to perform continuous computer work
• Visual and auditory acuity necessary to perform continuous computer work.
• Occasional need to make and receive phone calls to payers, patients or staff

• Primary remote/ hybrid.  Team Rehab reserves the right to bring employees back into the office for any reason and at any time.
• Must have a dedicated workspace that is quiet and free from distractions for optimal productivity