VTOC Operations Technician

VTOC Operations Technician St. Louis, MO

 

At Bcore, our strength comes from how we deliver impact to the mission. Whether it’s architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. 

 

Do you want to join a team that is building tailored technical solutions to modernize our government’s mission and our client’s business?  Do you have a desire to change how people work?  Are you interested in helping to protect our nation’s cyber interests? Join our growing team as a VTOC Operations Technician, supporting the NGA customer mission.

What you get to do every day: As a VTOC Operations Technician, you will be responsible for designing, implementing, and maintaining state-of-the-art AV systems. You will work closely with both on-site and remote users to ensure optimal performance of AV equipment, coordinate upgrades, and provide expert support for a wide range of audio-visual technologies. 

Key Responsibilities:

• →Design and implement AV systems including video conferencing, digital signage, and presentation systems
• →Install, configure, and maintain AV equipment such as projectors, displays, sound systems, and control systems
• →Troubleshoot and resolve complex AV issues in a timely manner
• →Manage AV network infrastructure and ensure integration with existing IT systems
• →Plan and execute AV system upgrades and migrations
• →Provide training to end-users on AV equipment operation and best practices
• →Develop and maintain documentation for AV system configurations and processes
• →Collaborate with IT teams to ensure AV systems align with overall technology strategy
• →Manage inventory of AV equipment and coordinate with vendors for procurement and maintenance
• →Ensure AV systems comply with security protocols and accessibility standards
• →Stay current with emerging AV technologies and recommend improvements to existing systems

• Ability to lift and move equipment up to 50 pounds
• Comfort with working at heights (e.g., on ladders or lifts) for equipment installation

• Requires Bachelor's degree in Audio Visual Technology, Electrical Engineering, or related field, or equivalent experience
• 5+ years of experience in AV systems design, installation, and maintenance

Required Skills:

• Strong knowledge of AV technologies including video conferencing, digital signal processing, and control systems
• Experience with AV network protocols and IP-based AV systems
• Proficiency in AV system design software (e.g., AutoCAD, Visio)
• Excellent troubleshooting skills and ability to resolve complex AV issues
• TS/SCI Clearance required and eligibility to obtain CI Poly
• Ability to prioritize and manage multiple projects in a fast-paced environment
• Willingness to provide occasional after-hours support for critical AV systems

• CTS (Certified Technology Specialist) certification
• Experience with Crestron, Extron, or AMX control systems
• Knowledge of acoustics and audio system design
• Familiarity with HDCP, EDID, and other video standards
• Experience with digital signal processors (DSPs) and audio networking protocols
• Understanding of AV over IP technologies
• Familiarity with AV security best practices and compliance requirements
• Intelligence Community Experience preferred

• Recognizing great achievements do not go unnoticed by bcore through service anniversaries, spot awards, and employee referral bonuses
• You’ll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
• The expected salary range within the Washington, DC metropolitan area is: $104,000-$127,000. Final compensation is unique to each individual and will be determined based on factors such as experience, education, geographic location, and contractual requirements. This is not a guarantee.
• Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.

BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.