Multi-Skilled Technician

As a Technician, you’ll be part of the Technical Team working behind the scenes to keep our rides, AV equipment, building services and supporting infrastructure operating safely and efficiently.

From planned maintenance and inspections to diagnosing faults and getting equipment back up and running, you’ll play an important part in keeping our attractions, at London Dungeons and Shrek's Adventure, available for our guests. You’ll combine hands-on technical expertise with a strong focus on safety, compliance and continuous improvement.

It’s a practical, varied role where teamwork matters and no two days need look quite the same.

• →Carry out planned preventative and reactive maintenance across ride systems, AV equipment, building services and associated infrastructure.
• →Diagnose faults, complete repairs and safely get equipment back into operation, helping to minimise downtime.
• →Complete daily, weekly, monthly and statutory inspections in line with maintenance schedules and manufacturer requirements.
• →Put safety first, ensuring work meets company procedures, risk assessments, permits to work and statutory requirements.
• →Respond promptly to technical issues and operational breakdowns to help keep our attractions running.
• →Keep accurate maintenance records, work orders, inspection reports and asset histories through the CMMS.
• →Get involved in equipment installations, modifications, upgrades and continuous improvement projects.
• →Work alongside contractors and specialist engineers during maintenance and statutory inspections.
• →Look after tools, equipment, spare parts and workshop areas, keeping everything safe, organised and ready to go.
• →Play an active part in our safety culture by spotting hazards, reporting defects and suggesting ways we can improve.
• →Take part in the out-of-hours support rota where required.

• Relevant engineering qualification (NVQ Level 3, Apprenticeship, City & Guilds, BTEC, or equivalent).
• Electrical or mechanical engineering qualification preferred.
• IOSH Working Safely (desirable).

• Experience within the attractions, leisure, entertainment, facilities management, manufacturing, or similar engineering environment.
• Experience carrying out planned preventative maintenance and reactive repairs.
• Fault diagnosis on mechanical, electrical, ride, or audio-visual systems.
• Experience working in a customer-focused, operational environment.
• Experience using Computerised Maintenance Management Systems (CMMS) is desirable.