Microsoft 365 Applications Engineer

Required

· 3-5 years of experience engineering Microsoft 365 or enterprise collaboration platforms.

· Hands-on experience designing and implementing solutions across Microsoft Teams, Exchange Online, SharePoint Online, OneDrive, and Microsoft Entra ID.

· Experience engineering Microsoft Teams policies, governance, integrations, and lifecycle capabilities in an enterprise environment.

· Working knowledge of Teams Phone, voice routing concepts, Auto Attendants, Call Queues, and enterprise telephony integrations.

· Strong experience with PowerShell scripting and automation, preferably using Microsoft Graph.

· Strong systems engineering, troubleshooting, root-cause analysis, and technical documentation skills.

Preferred

· Experience with Microsoft Intune, Microsoft Purview, Microsoft Copilot, Teams Phone Direct Routing, Operator Connect, Session Border Controllers, or contact center integrations.

· Microsoft 365, Teams, Azure, or related technical certifications.

· Experience in the healthcare industry.

· Knowledge of networking, DNS, certificates, SIP, quality of service, and voice troubleshooting concepts.

*The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Occasional Standing

· Occasional Walking

· Frequent Sitting

· Frequent hand, finger movement

· Use office equipment (in office or remote)

· Communicate verbally and in writing