Academic Advisor I

The Academic Advisor I serves as a frontline contact for current and prospective students, providing comprehensive academic advising support for the Music Department programs within the College of Arts and Sciences. The role partners with students to develop individualized academic plans, interpret curriculum and policy requirements, and connect academic decisions to personal, educational, and career goals. Additional responsibilities include advising on program changes and connecting students to appropriate campus resources. The Advisor serves as a knowledgeable resource and advocate, utilizing professional judgement, institutional systems, and campus partnerships to guide students through informed decision-making while ensuring compliance with university policies and confidentiality standards. 

• →Review and monitor student records in Banner and Degree Works, track degree progress and flag concerns. Initiate referrals for at-risk students to appropriate university and external resources, following up as needed to support student outcomes.   
• →Maintain accurate and current degree audits and curriculum updates; support orientation and information sessions as assigned. 
• →Document all advising interactions and outreach in the advising system (Achieve/CRM) promptly and accurately. 
• →Uphold confidentiality requirements per FERPA and institutional policies when handling student records and information.  

• Deliver academic advising services through one-on-one advising sessions to guide students on academic requirements, degree progress, course selection, and degree planning using Degree Works. 
• Advise students on academic decision-making, including course selection, program changes, academic standing, and
• Hprogression, ensuring decisions are informed and aligned with institutional requirements.  
• Guide students in setting, evaluating, and refining academic and career-related goals that are realistic, achievable, and aligned with their interests and abilities.  
• Educate students on available campus resources and services and recommend strategies for effective utilization to support academic success and retention. 
• Intervene with students experiencing academic difficulty and advise on improvement plan options. 
• Explain the purpose of higher education and connect academic choices to long-term personal, professional, and career goals.  
• Promote student engagement and success by discussing the importance of building  learning communities, professional networks, and support system with peers, professors, and mentors.  
• Support orientation, recruitment, and student success programs by participating in workshops, open houses, and campus tours highlighting academic programs, etc. as needed. 

• Communicate with faculty and staff regarding student issues, referrals, and interventions. 
• Work with department administrators to proactively identify academically at-risk students and develop programming to connect those students with appropriate resources to facilitate student success.  
• Actively engage in advisor training and professional development. 
• Participate in University Advising onboarding and complete the Advising Foundations Certificate.  

• Bachelor’s degree in higher education, counseling, or related field. 
• 1 year of relevant work experience.  

• Demonstrate experience in building and maintaining strong collaborative relationships.
• Proven track record of delivering clear, professional, and persuasive oral and written communications to varied audiences.
• Working knowledge of performing arts organizations and music programs.
• Understanding of developmental academic advising processes.
• Familiarity with understanding complex academic curriculum and policy
• Experience with the software programs DegreeWorks, Banner, and/or Aggie Handshake.

• Knowledge of student development and the ability to serve and assist the students in developing effective academic plans and career and life goals in order to promote student retention and academic success.
• Knowledge of student advising and graduation requirements to the academic major, department or school and the ability to anticipate department and/or student needs.
• Ability to creatively and independently problem solve by prioritizing and multitasking while under pressure.
• Ability to serve individuals with diverse personalities through the use of effective oral, written and interpersonal communication skills
• Ability to work in a team environment with a commitment to creating a collaborative environment.
• Ability to understand and form a commitment to USU's missions, strategic directions, and communities of engaged learners.
• Knowledge of university course schedules, course curriculum and degree requirements.
• Knowledge of student advisement methods and techniques (monitoring students' classes, scheduling, academic progress and registration).
• Ability to keep student information confidential and abide by all FERPA laws.
• Ability to always maintain professionalism even in high stress situations.
• Understanding of, or ability to learn university IT systems including, DegreeWorks, Banner, Aggie Handshake, and other academic and office productivity software.
• Ability to work on one's own with minimal supervision.

Along with the online application, please attach:

**Document size may not exceed 10 MB.**

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

As Utah’s student-centered, land-grant research university, Utah State University expands opportunity and strengthens communities across the state through learning, discovery, extension, and engagement. Founded in 1888, USU now holds two Carnegie distinctions: R1 status for very high research activity and the Carnegie Community Engagement Classification. Its innovative research and scholarship is grounded in reciprocal partnerships with local, regional, and global communities, advancing knowledge and serving the public good across Utah, the nation, and the world. With over 50 world-class research facilities and the nation’s second-oldest undergraduate research program, USU prepares students to become active, civically engaged leaders who can address critical societal challenges.

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

Competing at the NCAA Division I level in 16 sports, USU is a proud member of the Pac-12 Conference, which it joined July 1, 2026. The Aggies capped a historic final season in the Mountain West by capturing nine combined regular-season and tournament titles in 2025-26, with five teams advancing to postseason play. This tradition of excellence extends to the classroom, where 232 student-athletes earned academic honors, and to the community, where USU ranked second nationally in Division I service hours, with nine teams placing in the top 10 for community service.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when it named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA coordinator in the Office of Human Resources at 435-797-0122 or hr@usu.edu.

*updated 10/26

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following office has been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Old Main Room 405

1475 Old Main Hill, Logan UT 84322

titleix@usu.edu

(435) 797-1266

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

303-844-5695| OCR.Denver@ed.gov

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 |  OCR@ed.gov

*updated 08/2026