Customer Experience Specialists

United Wholesale Mortgage (UWM) is America’s #1 mortgage lender and we’re looking to fill an immediate need for Mortgage Operations Specialists.

 

• This is an 8-hour shift, Monday – Friday
• Requires 100% full-time, on-site attendance in Pontiac, MI

• →Entering data
• →Splitting and labeling loan packages
• →Ordering verifications of income
• →Verifying Social Security Numbers
• →Indexing of loan conditions
• →Ordering and uploading documents
• →Loan verification
• →Submitting summary report reviews
• →Reviewing state and federal compliance
• →Handling inbound and outbound calls

• High school diploma or equivalent
• No Mortgage experience necessary
• Comfortable with technology (experience using dual monitors)
• Process oriented
• Comfortable talking with clients over the phone
• Ability to multitask and adapt to change
• Positive attitude and willingness to learn
• Strong attention to detail
• Experience in a professional or office setting

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.