Customer Experience Operations Intern (Fully On-Site - Mandaluyong Office)

Step into a vital role as a Customer Experience Operations Intern at Focus Global Inc., where you'll provide essential support to the HF Service Department. This internship offers a unique opportunity to gain hands-on experience in customer experience operations, contributing to the execution of marketing strategies and supporting our esteemed Customer Relations team.

Key Responsibilities:
- Operational and Administrative Support: Assist the HF Service Department in executing marketing strategies and providing administrative support to ensure seamless operations.
- Customer Case Preparation: Research and prepare detailed customer cases to support senior Customer Relations team members in addressing client inquiries and requests.
- Project Monitoring: Track the progress of various customer installation and servicing projects, ensuring timely and efficient execution.
- Coordination and Collaboration: Liaise with other departments, external providers, and suppliers to support customer needs and brand requirements.

What We’re Looking For:
- Currently pursuing a Bachelor's Degree in any field.
- Familiarity with Google Workspace and/or Microsoft Office.
- Excellent communication and organizational skills.
- Analytical mindset with strong attention to detail.
- Results-driven and a team player.
- Willingness to work fully on-site at our Mandaluyong office.

Join us as a Customer Experience Operations Intern and contribute to creating exceptional customer experiences at Focus Global Inc. Apply now and be part of a dynamic and innovative team dedicated to elevating customer satisfaction.