Client Service Representative - Lincoln, CA

• A brand-new hospital. Work in our new, state-of-the-art, significantly larger facility.
• A consistent 4-day workweek. 10-hour shifts for more work-life balance.
• Variety every day. As a Client Service Representative here, you’ll support both general practice and urgent care clients.
• A key part of the team. Every Client Service Representative here sets the tone for every visit as the first and last point of contact for our clients.
• Values that matter. We deliver high-quality care with kindness, professionalism, and integrity.

• →Greet clients and patients warmly
• →Answer phones and respond to client questions with accuracy and empathy
• →Schedule appointments and manage client communications
• →Check patients in and out
• →Process payments and maintain accurate client records
• →Support the veterinary team in delivering outstanding communication and service

• A friendly, organized, and compassionate approach
• Strong customer service and communication skills
• Accuracy and attention to detail with payments and records
• The ability to stay calm and empathetic in a fast-paced urgent care setting
• A passion for animals and the people who love them
• A team-first attitude
• Ability to stand or sit for extended periods

If you’re a Client Service Representative ready to bring your customer service skills to a place that truly values compassion, teamwork, and quality care, we’d love to hear from you. Come see our new hospital at Sterling Pointe Veterinary Clinic!

Diversity, equity, and inclusion are core values of Sterling Pointe Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.