Patient Care Associate

At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values – PATIENTS. 

We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team! The Patient Care Associate is responsible for the Front Desk and greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.

• →Greeting patients professionally, both in person and on the phone
• →Quickly answering or properly referring questions and issues
• →Optimizing provider schedules and patient satisfaction with efficient scheduling
• →Notifying providers of patient arrivals
• →Comforting patients by anticipating anxieties and effectively answering questions
• →Ensuring availability of treatment information by retrieving and updating patient records
• →Verifying financial records and collecting patient charges while filing and expediting third-party claims
• →Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

• →Provide excellent customer service

• →High School diploma or GED equivalent is required
• →Detail-oriented and ability to multitask
• →Exceptional customer service skills.
• →Ability to perform in a fast-paced environment.
• →Exceptional communication skills, both oral and written.
• →Knowledge of MS Office.
• →Knowledge of electronic medical records software is a plus.
• →Experience in healthcare is preferred but not required. We are willing to train the right candidate.
• →Bi-lingual English/Spanish a plus