HVAC Service Technician

As an HVAC Service Technician, you will be both a trusted technical expert and a customer-facing advisor. You’ll diagnose, service, and repair residential HVAC systems while also educating homeowners on replacement options, upgrades, and comfort solutions. This hybrid role combines hands-on technical work with consultative sales, ensuring customers receive both immediate service and long-term solutions tailored to their needs.

• Diagnose, service, and repair refrigeration and air conditioning equipment.
• Demonstrate efficient and effective problem-solving skills.
• Participate in manufacturer and safety training; adhere to all safety policies.

• Educate homeowners on product offerings including furnaces, air conditioners, heat pumps, and indoor air quality systems.
• Deliver persuasive, informative presentations highlighting benefits, financing options, and installation timelines.

• Prepare accurate proposals and guide customers through decision-making.
• Build rapport and maintain strong customer relationships throughout the service and sales process.
• Track activities and progress using CRM software.
• Generate leads through service calls, referrals, and company-provided resources.
• Follow up with potential customers in a timely and professional manner.

We are an Equal Opportunity Employer. All employment decisions are made based on qualifications, merit, and business needs.