Assistant Director, Construction and Facilities Management

The successful candidate for this posting may be eligible for participation in a hybrid, work from home arrangement in alignment with the City’s Work from Home Policy. Such arrangements are determined with each employee and subject to change based on operational needs and policy direction. 

The successful candidate may be eligible for earned days off, earning up to two days per month in recognition of time worked beyond core operational hours. Such arrangements are subject to change based on operational needs.

Position Summary

The Assistant Director (AD) of Facilities Management provides strong leadership and technical oversight for the City’s facilities management function. This role requires extensive leadership experience and exemplary problem-solving and communication skills to develop and implement effective solutions through a highly cooperative and collaborative approach. The AD is responsible for building relationships, supporting teamwork, and fostering a culture of engagement with internal and external stakeholders. 

The AD combines operational expertise and sound financial discipline with the ability to lead skilled trades in a complex employment environment and manage a large and complex civic facilities portfolio. With humility, sound judgment, and a commitment to public service, the AD is responsible for building high-performing teams and fostering trust, while being visible and approachable.

Major Accountabilities

• Accountable for the effective delivery of custodial services, security and access management, building maintenance, asset management, capital projects and office space utilization management.
• Responsible for ensuring facilities are safe, reliable, functional, and responsive to organizational and community needs.
• Collaborate with internal and external partners to identify service requirements and develop effective solutions.
• Manage service planning, operational performance, and continuous improvement initiatives.

• Lead the planning and execution of facilities construction and renewal projects, including procurement, and contract negotiation and management.
• Balance short-term operational requirements with long-term infrastructure investment priorities.
• Manage projects for both minor and major facility initiatives.
• Identify and manage risks associated with facilities, infrastructure, and service delivery.
• Ensure facilities meet safety, security, sustainability, energy management and accessibility requirements.
• Take a proactive approach to mitigating operational and infrastructure risks.

• Manage significant operating and capital budgets.
• Allocate resources to support efficient and effective service delivery.
• Evaluate investment priorities and funding requirements.
• Ensure financial stewardship and responsible use of public resources.

• Establish clear objectives, priorities, expectations, and timelines.
• Lead a large team, of both union and non-unionized employees.
• Coach and support employees to achieve high-quality service outcomes.
• Foster a collaborative, accountable, and high-performing team culture.
• Working in partnership with People and Culture, the AD is responsible for labour relations activities, including; grievance hearings, workplace investigations, performance management.

• Develop and implement workplans that align with asset management plans and organizational goals.
• Create and refine policies, procedures, and operational processes to support service delivery.
• Integrate technical expertise, business planning, and organizational objectives into decision-making.
• Support service continuity, operational readiness, and risk-informed planning.
• Collaborate with the Strategic Real Estate division on strategic planning for major facilities renewals/replacements

• Build productive relationships with internal departments, community partners, agencies, businesses, and government organizations.
• Represent the department and the City in a professional and collaborative manner.
• Respond to partner needs and facilitate effective communication.
• Support citizen and client-focused service delivery.

The Assistant Director may perform other related activities as required.

Qualifications:

• Ten years of progressively responsible management experience in facilities, construction, project management, and asset management within a public-facing environment. 
• Diploma in a discipline related to facilities management (such as, construction management, building science, architectural technology, engineering technology).
• Project Management Professional (PMP) certification.
• Asset Management Planning Certification (such as, Professional Certificate in Asset Management Planning).
• Current and valid Class 5 driver’s license.
• Required to obtain vulnerable sector criminal record clearance.

An equivalent combination of education and experience may be considered

To apply for this opportunity, you will need to create an online profile or log back into our career portal at www.victoria.ca/jobs - only online submissions will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications as outlined in your resume. 

The City of Victoria is committed to integrating equity, diversity, inclusion, and accessibility into our programs, policies, spaces, and services. Our goal is to cultivate a diverse and inclusive workforce that reflects the community we serve and aim to become. Individuals who are Indigenous, racialized, immigrants, persons with disabilities, 2SLGBTQIA+, or facing any additional barriers are encouraged to apply. Accommodations will be available upon request throughout the application and selection process. 

If you require assistance, please email us at careers@victoria.ca.